STSilas Tome
@silastome
Dynamic professional with strong skills in IT and administration.
KenyaWhat I'm looking for
I am a motivated individual with a strong initiative and a passion for thriving in challenging work environments. My experience spans across various roles, including supervision in the Ministry of Lands and Physical Planning, where I honed my analytical and reporting skills. I take pride in my ability to manage multiple tasks efficiently while maintaining a collaborative spirit.
In my previous roles, I have demonstrated my proficiency in IT support, where I was responsible for setting up and maintaining computer systems, troubleshooting issues, and providing user support. My internship at Kenya Commercial Bank further strengthened my customer service skills and understanding of banking operations. I am committed to continuous learning and professional development, always seeking to enhance my capabilities.
Experience
Work history, roles, and key accomplishments
File Reception Department Supervisor
Ministry of Lands and Physical Planning
Apr 2020 - Present (5 years 3 months)
Supervised departmental roles and duties, including analyzing, reconciling, and maintaining staff establishment data. Prepared daily, weekly, and monthly departmental reports, and provided job training to new employees.
IT Department Support
Ministry of Lands and Physical Planning
Nov 2019 - Present (5 years 8 months)
Set up, monitored, and maintained computer systems and networks, including installing and configuring hardware and software. Provided IT support to staff, troubleshooting system and network problems, and testing new technology.
Intern
Kenya Commercial Bank
Sep 2016 - Present (8 years 10 months)
Assisted with bank account opening, activation, and verification, and managed debit card reconciliation and issuance. Provided customer service, responding to inquiries on personal bank accounts, loans, and insurance.
Education
Degrees, certifications, and relevant coursework
MUMaseno University
Bachelor of Arts, Business Studies with I.T
Studied Business Studies with a focus on Information Technology. Gained comprehensive knowledge in business principles and IT applications.
SR. Mary Stephen Nkoitoi Secondary School
Kenya Certificate of Secondary Education (KCSE), General Studies
Grade: B (Plain)
Completed secondary education, achieving a Grade B (Plain). Developed foundational academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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