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@onesmusmuange1
IT professional skilled in systems support, web research, and data operations.
I am an IT professional with hands-on experience across systems support, web research, and data operations. I aim to leverage technical and project management skills to contribute to an organization's success and growth.
From 2018 to 2023 I worked as an Information Technology Associate focusing on product research across e-commerce platforms, image annotation, data classification and quality assurance, and maintaining required data program procedures and thresholds.
Earlier roles gave me practical technical experience: as an ICT Clerk I prepared, configured and provided technical support for KIEMS voter verification kits, and as an IT intern I performed network troubleshooting, OS and driver installation, hardware assembly, and printer/scanner support. I also have experience with web hosting and domain registration.
I hold a Diploma in Information Technology and a certificate in Web Research and Image Annotation. I am motivated to join a dynamic, challenging environment where I can apply systems support, network administration, web development and operations-management capabilities to deliver reliable technical services.
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Work history, roles, and key accomplishments
Ministry of Labour and East African Affairs
Jan 2016 - Present (9 years 10 months)
Provided IT system support including OS and antivirus installation, hardware assembly, and network troubleshooting for ministry offices. Maintained peripherals and audiovisual equipment to reduce downtime and support smooth operations.
Degrees, certifications, and relevant coursework
Certificate in Web Research and Image Annotation, Web Research and Image Annotation
Activities and societies: Units covered: Digital literacy; Image annotation; Work preparedness; Web research.
Completed a Digital Basics certificate in Web Research and Image Annotation emphasizing digital literacy and image annotation techniques.
Diploma in Information Technology, Information Technology
Activities and societies: Website development; software and hardware troubleshooting; imperative programming; network administration; entrepreneurship; database management; system support and administration.
Graduated with a Diploma in Information Technology, covering website development, network administration, and system support.
Kenya Certificate of Secondary Education, General Secondary Education
2009 - 2012
Completed Kenya Certificate of Secondary Education at Mumbuni Boys School from 2009 to 2012.
Kenya Certificate of Primary Education, Primary Education
2000 - 2008
Completed Kenya Certificate of Primary Education at Katanga Primary School from 2000 to 2008.
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