Open to opportunities

Julia LaRocco

@julialarocco

Area Manager and servant leader optimizing operations, sales, and people systems through data-driven process improvement.

United States

Message

What I'm looking for

I’m looking to lead high-performing teams with servant leadership, improving operations and sales through process automation, strong financial management, and people development—while advancing safety, governance, and cross-functional execution.

I’m an Area Manager focused on building trusted relationships and leading teams to deliver critical P&L targets, improved safety metrics, and stronger guest relations. I earned a “President’s Club Award” for results and for building well-educated teams to execute high-impact events like the Oilympics.

At Valvoline Inc, I led and developed over twelve teams while coordinating corporate expectations across the metroplex. I’ve driven transformative projects including Workday ERP rollout (reducing manual processes by 30%), Point of Sale system implementation, and Salesforce integration workshops for store managers—improving sales tactics and intent to recommend from 45% to over 80% sustained for 12 consecutive months.

Experience

Work history, roles, and key accomplishments

Area Manager

Valvoline

Jan 2023 - Jan 2026 (3 years)

Led and developed 12+ teams across the metroplex, coordinating corporate expectations and operational excellence. Drove Workday ERP rollout reducing manual processes by 30%, improved safety protocols, increased sales by 300bp, and lifted intent to recommend from 45% to 80%+ for 12 months while earning a President’s Club Award.

Financial Management Strategic Planning Workday ERP Salesforce Process Improvement Cross functional Leadership Sales & Management Project Management

Client Expert / Tailor

Leslie's Closet

Jan 2023 - Jan 2023 (0 months)

Provided client expertise and professional tailoring support to deliver quality alterations. Supported customer needs through fitting and service guidance during 2023.

Customer Service Quality Assurance Scheduling

Store Manager

Nest Cafe

Jan 2017 - Jan 2023 (6 years)

Led store operations at Nest Cafe, managing day-to-day activities and team performance from 2017–2023. Focused on consistent customer service and operational execution in a fast-paced retail environment.

Store Operations Team Leadership Customer Service Scheduling Inventory Management Quality Control Process Compliance Staff Training

Bartender / Bar Manager

Pinstacks

Jan 2019 - Jan 2022 (3 years)

Managed bar operations while providing guest-focused service as a bartender and bar manager from 2019–2022. Supported day-to-day hospitality execution through coordination with team members and consistent service delivery.

Bartending Bar Management Customer Service Cash Handling Inventory Control Team Collaboration Shift Scheduling Hospitality Operations

Server/Hostess

Outback Steakhouse

Jan 2017 - Jan 2022 (5 years)

Provided guest service as a server/hostess, supporting efficient front-of-house operations from 2017–2022. Maintained a welcoming experience through coordination with the team and timely service delivery.

Guest Seating Serving Team Collaboration Time Management Cash Handling Customer Satisfaction

Insurance Broker

Charles Schwab

Jan 2021 - Jan 2021 (0 months)

Served as an insurance broker, supporting client needs through sales and service. Managed documentation and client communications to ensure appropriate coverage guidance in 2021.

Insurance Brokerage Client Relationship Management Sales Risk Assessment & Compliance Documentation Financial Services Customer Support