Sunshine Adegbite

I am a dedicated Customer Care Officer with extensive experience in the hospitality, maintenance, and telecommunication industries. I hold a Bachelor’s degree in International Business from Limkokwing University of Creative Technology, where I specialized in Business Marketing. My educational background, combined with my professional experience, has equipped me with strong organizational skills and the ability to work effectively with diverse teams.

During my tenure at Singapore Telecommunications Limited, I excelled in predicting customer needs and providing tailored product recommendations. I successfully resolved technical and billing issues while maintaining high customer satisfaction. My role involved marketing and troubleshooting mobile devices, showcasing my ability to adapt and thrive under pressure. I am also skilled in various software applications, including Microsoft Office Suite and IWMS Software, which enhance my efficiency in customer service roles.

My previous experiences as a Maintenance Manager and Front-Desk Officer have further honed my problem-solving skills and my ability to collaborate with stakeholders. I am passionate about delivering exceptional customer service and am eager to contribute my skills to a well-established organization that values teamwork and innovation.