Open to opportunities

Judy Caren

@judycaren

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Dedicated public relations professional with strong customer service skills.

Kenya

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a hardworking employee with a strong background in customer service, multitasking, and time management. My commitment to providing every customer with a positive and memorable experience has been a cornerstone of my professional journey. I am a devoted job seeker with a proven history of meeting company needs and exceeding expectations.

With four years of experience in various roles, including my current position as a receptionist at GGG Greenfield, I have honed my skills in managing reception areas, handling administrative tasks, and providing support to other departments. My previous experience at Coca Cola in sales has further enhanced my ability to communicate effectively with customers and provide them with accurate information about products and services.

I hold a diploma in diplomacy and public relations from Kiriri Women’s University of Science and Technology, which has equipped me with the necessary skills to excel in public relations. I am eager to leverage my experience and skills in a new role that allows me to contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

Current

Receptionist

Current

GGG Greeneld

Mar 2023 - Present (2 years 6 months)

Greeted visitors, clients, and employees in a friendly and professional manner. Managed the reception area, ensuring it was clean, organized, and welcoming.

Customer Service Data Entry Communication Organizational Skills Time Management

Current

Receptionist

Current

GGG Greeneld

Mar 2023 - Present (2 years 6 months)

Greeted visitors, clients, and employees in a friendly and professional manner. Managed the reception area, ensuring it was clean, organized, and welcoming.

Customer Service Communication Data Entry Scheduling Administrative Support Organizational Skills

Sales

Coca Cola

Nov 2022 - Dec 2022 (1 month)

Greeted and directed customers, providing accurate information on product features and pricing. Coordinated with the Retail Sales Representatives team to provide excellent customer service, especially during peak times.

Customer Service Sales Product Knowledge Customer Satisfaction

Sales

Coca Cola

Nov 2022 - Dec 2022 (1 month)

Greeted and directed customers, providing accurate information on product features and pricing. Coordinated with the Retail Sales Representatives team to provide excellent customer service.

Customer Service Sales Product Knowledge Inventory Management Customer Feedback

Data Entry Clerk

Kariobangi Health Centre

Aug 2020 - Jul 2022 (1 year 11 months)

Inputted new information into the national health insurance fund systems and created and managed spreadsheets. Performed regular backup and security database activities, and documented, organized, and stored relevant documents.

Data Entry Spreadsheets Data Analysis Database Management Reporting

Data Entry Clerk

Kariobangi Health Centre

Aug 2020 - Jul 2022 (1 year 11 months)

Input new information into the national health insurance funds systems and created/managed spreadsheets. Performed regular backup and security database activities.

Data Entry Spreadsheets Data Analysis Database Management Reporting

Education

Degrees, certifications, and relevant coursework

Kiriri Women’s University of Science and Technology

Diploma, Diplomacy and Public Relations

Completed a comprehensive diploma program focusing on diplomacy and public relations. Gained foundational knowledge and practical skills essential for effective communication and international relations.

Reedemed Institute of Advanced Studies

Certificate, Computer Application

Acquired a certificate in computer applications, developing essential skills in various software and digital tools. This program enhanced proficiency in using technology for administrative and professional tasks.

Karoti Girls High School

Highschool, Secondary Education

Completed secondary education, building a strong academic foundation across various subjects. Developed critical thinking and foundational knowledge necessary for further studies.

Karoti Girls High School

Secondary Education, General Studies

Completed secondary education, building a strong academic foundation across various subjects. Prepared for further studies and developed critical thinking and problem-solving abilities.