Looking for a job

Juan Solares

@juansolares

Virtual assistant with real estate experience at Incon land, coordinating property viewings and bilingual client support.

Guatemala

Message

What I'm looking for

I’m looking to leverage my administrative and interpersonal skills to provide outstanding virtual assistance and contribute to business success.

At Incon land, I managed real estate client communications and scheduling, coordinated virtual tours and open houses, and supported clients in both Spanish and English.

At Interpretia, I provided medical interpretation and helped families schedule initial visits and coordinate ongoing treatment. I followed ethical codes to protect confidential patient information and worked to preserve each speaker’s message, tone, and emotion.

At Distribuidora Proimport, I devised and executed sales strategies, cultivated client relationships, and negotiated contracts with vendors and suppliers. I’m looking to use my administrative and interpersonal skills to provide outstanding virtual assistance and support business success.

Experience

Work history, roles, and key accomplishments

Account Manager

Icon Solutions

Jun 2026 - Sep 2026 (3 months)

Managed client accounts and coordinated communication between clients and internal departments to streamline case management. Utilized CRM tools to monitor interactions and identify upselling opportunities.

Customer Relationship Management CRM Billing Contract Management Communication Skills Upselling

Medical Interpreter

Interpretia

Nov 2024 - Jun 2026 (1 year 7 months)

Provided medical interpretation services while maintaining confidentiality and ethical standards. Facilitated communication between patients, families, and law enforcement personnel.

Medical Interpretation Confidentiality Communication Skills Bi lingual Ethics

Virtual Assistant – Real Estate

Incon land

Oct 2022 - Jul 2024 (1 year 9 months)

Managed real estate client communications and scheduling, coordinated virtual tours and open houses, and provided bilingual support. Utilized CRM software to track leads and improve sales outcomes.

CRM Scheduling Client Communication Bi lingual Real Estate Virtual Assistant

Sales Manager

Distribuidora Proimport

Sep 2013 - Sep 2022 (9 years)

Drove sales revenue growth through targeted strategies and cultivated strong client relationships. Negotiated contracts with vendors and handled customer relations issues.

Sales Planning Sales Reporting Customer Relationship Management Negotiation Customer Service Staff Management

Customer Service Representative

Telus International

Jun 2010 - Jun 2013 (3 years)

Resolved customer complaints with empathy and professionalism, boosting satisfaction and loyalty. Maintained records of interactions and processed requests efficiently.

Customer Service Communication Skills Conflict Resolution Record keeping Multitasking