At Lean Solutions, I coordinate daily transportation operations for U.S.-based freight. I track active loads through TMS, MacroPoint, and ELD systems, and coordinate with carriers, drivers, shippers, and receivers.
I also coordinate pickup and delivery appointments and maintain load documentation, including Rate Confirmations, Bills of Lading, and Proofs of Delivery. When delays, appointment conflicts, or tracking discrepancies arise, I identify and escalate them to support timely resolution.
Previously, at Allied Global, I supported customers with U.S. telecommunications account, device, SIM, activation, and service issues. At Energía Integral Andina S.A., I supported fiber-optic network maintenance activities and reviewed customer and service information using Excel and internal databases.
