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Cristian Meriño

@cristianmerio

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Logistics Coordinator at Lean Solutions Group coordinating intermodal shipments and resolving transportation delays.

Colombia

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At Lean Solutions Group, I coordinated intermodal shipments between ports, warehouses, and customers, while tracking freight and updating customers on shipment status.

I prepared and reviewed shipping and customs documents, coordinated with carriers and vendors, and arranged solutions for delays, missed deliveries, and cargo issues. At Quantica BPO, I handled customer inquiries, account questions, orders, and complaints.

Experience

Work history, roles, and key accomplishments

Logistics Coordinator & Operation Support Specialist

Lean Solutions Group

Oct 2022 - Jul 2026 (3 years 9 months)

Coordinated transportation, tracked shipments, prepared shipping documentation, and liaised with carriers and vendors. Resolved logistics issues and coordinated warehouse activities to ensure timely deliveries.

Transportation Coordination Shipment Tracking Documentation Carrier Coordination problem resolution Inventory Coordination Intermodal Logistics

Customer Service Representative

Quantica BPO

Sep 2019 - Apr 2022 (2 years 7 months)

Handled customer inquiries, technical troubleshooting, account management, billing questions, order processing, and complaint resolution. Documented interactions and met performance goals while following company policies.

Customer Service Troubleshooting Account Management Billing Order Processing Complaint Resolution Documentation