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Julio Perez

@julioperez

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I optimize remote administrative operations, billing workflows, and logistics teams for U.S.-based companies.

Colombia

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What I'm looking for

I'm seeking a remote Operations Coordinator, Administrative Operations, or Operations Support role where I can improve workflows, coordinate operations, and strengthen organizational efficiency.

At Lean Solutions Group, I supervised billing for 10–15 U.S. transportation accounts, processing 800 monthly invoices at 99.2% accuracy. I coordinated reconciliations that reduced DSO by one day and coached six billing specialists to 100% internal audit compliance.

Previously, I led 15–20 logistics coordinators and increased individual productivity by 33%. I introduced a structured QA program that reduced billing errors by 91%, raised compliance to 98%, and shortened new-hire ramp-up from six to four weeks.

I started in logistics coordination, tracking 120 loads daily and maintaining accurate TMS documentation. With 6+ years in operational and administrative processes for U.S.-based companies, I bring bilingual support, reporting, workflow optimization, and team coaching to remote operations roles.

Experience

Work history, roles, and key accomplishments

Billing Supervisor

Lean Solutions Group

Jan 2024 - May 2026 (2 years 4 months)

Supervised daily billing operations for 10-15 US transportation accounts, processing 800 invoices monthly with 99.2% accuracy. Led the Top Performing Billing Team of the Month and coordinated multi-departmental billing reconciliation, reducing DSO by 1 day.

Billing Operations Invoice Processing Quality Assurance Compliance Team Leadership Coaching Workload Distribution Reporting Data Analysis

Tracking and Tracing Supervisor

lean solutions group

Sep 2021 - Nov 2023 (2 years 2 months)

Led a team of 15-20 logistics coordinators, increasing individual productivity by 33% and reducing billing errors by 91%. Implemented structured QA programs and resolved high-priority client escalations with a 95% first-contact resolution rate.

Logistics Team Leadership Quality Assurance Onboarding Mentorship Performance Management Client Escalation Management Operational Reporting

Logistics Coordinator

Lean Solutions Group

Feb 2019 - Sep 2021 (2 years 7 months)

Coordinated freight tracking of 120 loads per day by maintaining communication with drivers, carriers, brokers, and customers to ensure accurate shipment updates. Maintained operational documentation and verified shipment information to support workflow accuracy.

Freight Tracking Communication Skills Documentation Data Entry Transportation Management Systems (TMS)Issue Resolution Schedule Coordination