Santiago Jaraba

I am a Logistics Coordinator with 4+ years of experience supporting U.S. transportation operations from Colombia. My experience includes appointment scheduling and rescheduling, carrier coordination, order management, customer follow-up, and communication with planning teams.

In my current role, I manage high-volume daily workflows, including approximately 30 appointment resets, 20 carrier contacts, and 25 appointment status updates. I work with SAP, TOPS, CAST, BOT, Optimizer, customer appointment portals, and Microsoft Office tools to maintain accurate records and support efficient operations.

I have also covered the team lead role for a team of 23 and trained approximately 16 colleagues, gaining experience in team support, knowledge sharing, and day-to-day operational guidance.

I hold a degree in Business Administration in International Business with a specialization in Supply Chain, along with additional training in logistics and information systems. I am a native Spanish speaker with B2 English proficiency.

I am interested in remote opportunities with U.S.-based and international companies in Logistics Coordination, Transportation Operations, Carrier Coordination, or Order Management. I aim to contribute through reliable execution, attention to detail, clear communication, and consistent operational follow-up.