Juan José Márquez H
@juanjosmrquezh
Digital marketing student focused on user acquisition, operations, and data-driven growth.
What I'm looking for
I’m a marketing student in 8th semester based in Medellín, Colombia, with hands-on experience in user acquisition, client-facing operations, and commercial support. I’m known for being a strong communicator, adaptable, and dependable in fast-paced, metrics-driven environments.
In my remote User Acquisition & Growth role with GoodRec, I executed social media outreach campaigns that attracted and converted leads into active users for a sports app operating across 70+ cities in the US and Canada. I identify and engage target audiences through tailored messaging, manage a consistent prospect pipeline, and track conversion progress against weekly acquisition targets.
I also bring operational rigor from both customer-facing and data-focused work. As a Community/Operations support professional at Genius Sports, I validated pre-match and live market results using official data sources, resolved discrepancies, and supported data quality control for sports-related datasets while collaborating with international teams under strict accountability. Earlier, as a Restaurant Manager, I oversaw daily operations, staff scheduling, inventory, cash management, and daily sales reporting while maintaining strong customer satisfaction.
Experience
Work history, roles, and key accomplishments
Settlement Agent
Genius Sports
Jan 2024 - Present (2 years 6 months)
Validated pre-match and live market results using official data sources, ensuring accurate settlements through high-volume QA cycles. Identified and resolved discrepancies by coordinating with clients to maintain service standards in a fast-paced international environment.
Education
Degrees, certifications, and relevant coursework
Universidad EAFIT
Bachelor of Science in Marketing, Marketing
2023 -
Activities and societies: Resolved customer complaints to maintain customer satisfaction; coordinated with suppliers for food and supply orders; managed stock levels to minimize waste.
Marketing student in the 8th semester with experience resolving customer complaints and coordinating with suppliers to manage stock levels.
Colegio Gimnasio Cantabria La Estrella
High School Diploma, Secondary Education
2013 - 2021
Completed secondary education at Colegio Gimnasio Cantabria La Estrella (2013–2021), earning a High School Diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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