Joy Onukwue

Support executive operations via reporting, documentation, and stakeholder coordination while managing recruitment records and compliance documentation for HR processes.

Provided administrative and operational HR support including schedule management, vendor coordination, internal communications, and payroll input preparation to maintain smooth office operations.

Delivered hybrid HR and administrative support, administered payroll and data management, and implemented Odoo ERP to digitize workflows, improving efficiency by 60%.

Managed staff records, performance documentation, and staff communications while supporting leadership with HR reporting and employee coordination to maintain operational continuity.

Prepared recruitment and training reports, supported payroll preparation, and handled scheduling and internal communications to support HR functions.

Delivered frontline customer support and administrative assistance, managed procurement and client communications, and resolved customer issues with 95% efficiency.

Completed an MBA in Human Resources & Management, focusing on HR leadership and organizational management.

Earned a Bachelor of Arts in Anthropology with coursework in cultural studies and qualitative research methods.