Joslyn Sewnarian
@joslynsewnarian
I’m a sales customer service seo woocommerce and marketing professional who thrives under pressure and learns quickly.
South AfricaWhat I'm looking for
I’m a goal driven sales and customer services professional who is a fast learner, hard worker, and strong communicator. I’ve built my career across sales, customer support, and quality-focused roles, consistently working well under pressure while contributing to upliftment in my workplace.
In my most recent role as a Sales Advisor (DOMESTIC & GENERAL INSURANCE), I handle sales, retentions, customer services, setting up policies, cancellations, complaints, and underwriting. Earlier experience includes Sales Agent, Customer Services, and Quality Assessor work, plus Lead Gen and Customer Services responsibilities like creating spreadsheets, coaching and training, end-of-day stats, call listening, and salary/commission handling.
Experience
Work history, roles, and key accomplishments
Insurance Sales Advisor
Cxp Huntswood
Jan 2022 - Present (4 years 5 months)
Handled domestic & general insurance sales including retentions and customer service. Set up and cancelled policies, managed complaints, and supported underwriting activities.
Retail Customer Support Agent
Synergy (Cox & Cox)
Jul 2021 - Jan 2022 (6 months)
Coordinated customer support for retail deliveries by liaising with delivery companies and updating spreadsheets. Managed warehouse-related tasks, handled sales complaints, supported web chat, and tracked parcels including trust pilot updates and responses.
Insurance Sales & Customer Services
Outworx
Jan 2014 - Jan 2018 (4 years)
Sold car/van & bike insurance and supported customers with service needs. Created reporting spreadsheets, coached team members, listened to calls, and managed end-of-day stats, training, and commission handling.
Sales Agent & Quality Assessor
Cci Call Centre
Jan 2013 - Jan 2014 (1 year)
Provided sales and customer service support as a sales agent and customer services representative. Completed quality assessor work for EE Broadband and Euro Chance 100 sales programs.
Education
Degrees, certifications, and relevant coursework
Crystal Point Secondary School
Matriculated (Grade 12), Secondary Education
Completed Matric (Grade 12) at Crystal Point Secondary School in 2011.
Availability
Location
South AfricaAuthorized to work in
Job categories
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