Joshua Oniyilo
@joshuaoniyilo
I grow client relationships, sales pipelines, and service operations across financial services.
NigeriaWhat I'm looking for
I've led customer relationship management and business development across Optum Financial, Glanvill Enthoven Insurance Brokers, Wapic Insurance, Access Bank, Skye Bank, and Nigerian Stock Exchange member firms.
At Access Bank, I reactivated Arab Contractors and secured approval for a NGN10 billion Guarantee Line Facility, supporting team liability growth. At Wapic Insurance, I recruited, trained, and evaluated over 300 sales associates while coordinating customer service, tele-sales referrals, complaints, and escalations.
I bring more than 10 years of experience in B2B and B2C sales, client onboarding, credit facilitation, portfolio management, cross-selling, and performance reporting across banking, insurance, capital markets, and remote customer support.
Experience
Work history, roles, and key accomplishments
Senior Customer Service Rep
Optum Financial Inc.
Apr 2026 - Jul 2026 (3 months)
Completed three weeks of on-the-job training and provided customer service support in a short-term contract role.
Education
Degrees, certifications, and relevant coursework
Obafemi Awolowo University
Bachelor of Science, Demography and Social Statistics
Earned a Bachelor of Science in Demography and Social Statistics in 2004.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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