At Bruntworks, I handled benefits checks and insurance authorizations for a remote U.S. healthcare team. I followed cases from submission through status checks and denial resolution, and worked on Single Case Agreements so patients could continue receiving services.
I kept patient records current in EMR/EHR systems and watched for authorizations nearing expiry, alerting the team about documentation and coding needs. I also shared updates between clinical teams, insurance providers, and advocacy groups.
At Lipa Medix Cancer Center, I processed PhilHealth claims, coordinated appointments, and supported patient intake and insurance eligibility checks. Earlier, I handled customer care, patient coordination, and travel reservations across healthcare, service, and hospitality settings.
