At PsychCare, I supported patient and healthcare administrative workflows in a U.S.-based behavioral health setting. I assisted with appointments, patient information coordination, and email follow-ups.
I also performed insurance verification and benefits-related administrative tasks. At Optum, I checked member benefits and eligibility, responded to insurance-related inquiries, and supported patient-record retrieval.
At Ista Global Solutions, I called doctors and healthcare providers to coordinate patient and care-related information. I also assisted with appointment and referral coordination, insurance verification, and documentation.
