Josh Caparos

I am a dedicated and efficient employee with a strong background in customer service and content moderation. My experience spans various roles where I have consistently demonstrated my ability to handle customer inquiries with empathy and accuracy. I thrive in fast-paced environments and am committed to ensuring customer satisfaction.

Throughout my career, I have developed a keen attention to detail and a self-motivated work ethic. At UGG Australia Classic, I processed customer purchases and managed returns, ensuring a seamless shopping experience. My previous roles at Alorica and Wipro allowed me to hone my skills in managing social media platforms and reviewing content, where I identified inefficiencies and suggested improvements to enhance workflow.