Clariza Cantor
@clarizacantor
Dedicated customer service professional with diverse experience in retail.
PhilippinesWhat I'm looking for
I am a dedicated customer service professional with extensive experience in various roles, including content moderation and retail. My journey began in 2009 at McDonald's, where I developed a strong foundation in customer service. Over the years, I have honed my skills in fast-paced environments, ensuring customer satisfaction and operational efficiency.
Most recently, I worked as a Trust and Safety Customer Expertise I at Majorel, where I focused on content moderation. This role allowed me to leverage my attention to detail and problem-solving skills to maintain a safe online environment. I am passionate about continuous learning and growth, and I am eager to bring my expertise to a new opportunity that values development and teamwork.
Experience
Work history, roles, and key accomplishments
Content Moderator
Majorel Alabang (Teleperformance)
May 2022 - Apr 2024 (1 year 11 months)
Responsible for ensuring the safety and quality of content on various platforms, addressing user concerns, and providing expert customer support.
Cashier
Grand Union Supermarket Inc. (Southsup)
Feb 2020 - Jul 2020 (5 months)
Handled cash transactions, assisted customers with purchases, and maintained a clean and organized checkout area.
Cashier
Stellar 167 (Landers Superstore Alabang)
Sep 2018 - Apr 2020 (1 year 7 months)
Processed customer transactions efficiently and provided excellent service to enhance customer satisfaction.
Cashier
Alabang Supermarket Corp. (Makatisup)
May 2019 - Dec 2019 (7 months)
Managed cash register operations, provided customer assistance, and ensured accurate transaction processing.
Cashier
CitySuper Alabang Inc. (Landmark Alabang)
Mar 2018 - Aug 2018 (5 months)
Handled cash transactions and assisted customers with inquiries and purchases in a busy supermarket environment.
Cashier
People Serve Multi-Purpose Coop (Puregold)
Oct 2015 - Jul 2016 (9 months)
Provided customer service, processed transactions, and maintained a clean checkout area in a retail setting.
Sales Clerk
Ace Hardware Philippines
Apr 2015 - Sep 2015 (5 months)
Assisted customers with product selection, managed inventory, and processed sales transactions.
Production Operator
Toshiba Philippines (Alliance Mansols Inc.)
Oct 2012 - Sep 2013 (11 months)
Operated machinery and ensured quality control in the production process of electronic components.
Service Crew
McDonald's (SM Muntinlupa)
Aug 2009 - Jan 2010 (5 months)
Provided customer service, prepared food orders, and maintained cleanliness in the restaurant.
Education
Degrees, certifications, and relevant coursework
Pamantasan Lungsod ng Muntinlupa
Bachelor of Arts, Political Science
2011 - 2012
Completed 1st Year of College in Political Science, focusing on the study of government systems, political behavior, and public policies.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
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