Jose Zuniga
@josezuniga
Senior Technical Program and Agile Manager driving reliable cloud and SRE-focused delivery.
Costa RicaWhat I'm looking for
I am a Senior Technical Program and Agile Manager with 16+ years delivering complex cloud, infrastructure, and high-availability initiatives for global organizations.
I lead cross-functional, distributed teams using Scrum, SAFe, and Kanban to improve predictability, reduce risk, and align delivery with operational stability.
My background spans CI/CD, release and change management, site reliability engineering, and cloud platforms (AWS, GCP, Azure, IBM Cloud), and I leverage AI-assisted analytics to enhance forecasting and decision-making.
I focus on measurable outcomes—improving release predictability, automating operational tasks, and enabling scalable cloud migrations—while communicating effectively with technical teams and executives.
Experience
Work history, roles, and key accomplishments
Senior Program Agile Manager
iTree Training
Jan 2022 - Present (4 years)
Lead multiple global Agile programs across engineering, QA, and operations, coordinating 45+ contributors to improve delivery efficiency and predictability using Scrum, Kanban, and SAFe while applying AI-assisted forecasting for risk mitigation.
IBSupported enterprise production systems to improve reliability and reduce recovery time through monitoring SLIs/SLOs, automation of operational tasks, and ML-driven anomaly detection for predictive maintenance.
Scrum Master / Eng Project Mgr
Optiva
Jan 2019 - Jan 2021 (2 years)
Led Agile delivery across distributed, follow-the-sun teams, facilitating ceremonies, improving backlog quality and estimation, and managing dependencies to increase delivery predictability.
EQLed CI/CD standardization and cloud modernization programs, accelerating deployments and reducing release errors through pipeline automation and coordinated cloud migrations with metrics-driven stakeholder reporting.
EQManaged enterprise tooling, platform, and infrastructure initiatives, coordinating technical teams and vendors to migrate critical systems to cloud environments and introduce Agile practices for improved delivery cadence.
Education
Degrees, certifications, and relevant coursework
UUUniversidad Latinoamericana de Ciencia y Tecnología (ULACIT)
Bachelor of Computer Science, Computer Science
Bachelor's degree in Computer Science from ULACIT focusing on core computing principles and software development.
Availability
Location
Costa RicaAuthorized to work in
Social media
Job categories
Skills
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