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JG
Open to opportunities

Jose Garcia

@josegarcia2

Senior IT Program Manager driving Agile transformations, NPI, and scalable cross-functional delivery.

Costa Rica
Message

What I'm looking for

I seek senior roles leading Agile program delivery, NPI/PLM initiatives, and PMO transformation in collaborative, growth-focused organizations.

I am a Senior IT Program Manager and Scrum Master with 7+ years leading software development, New Product Introduction (NPI) and large-scale IT portfolios across Agile environments. I specialize in aligning product lifecycle, strategic planning, and execution to deliver measurable business outcomes.

I have led and scaled teams of up to 30+ IT professionals and overseen multi-million dollar portfolios (examples include managing a $5.3M YoY budget and 280+ projects), improving project completion rates and reducing cycle times.

My experience spans enterprise clients such as Amazon Prime Video, Humana, Marriott, MasterCard, TripAdvisor, Verisk Analytics and Equifax, where I established PMO practices, governance frameworks, and Agile coaching programs that increased productivity and delivery consistency.

I bring strengths in risk and vendor management, PLM/NSI, Agile coaching (CSM, SAFe, Spotify model experience), and tooling including Jira, Azure DevOps, ServiceNow, and analytics basics (R, SQL, PowerBI, Tableau). I am bilingual (English C1, Spanish fluent) and continually advancing skills such as Python and Google Project Management.

Experience

Work history, roles, and key accomplishments

AM
Current

Senior Strategic IT Program Manager

Amazon Prime Video - MGM

Oct 2024 - Present (1 year)

Lead a 16+ IT professional team managing a 14-product portfolio and $2.25M budget to define roadmaps, PMO governance, and deliver integrated Salesforce and systems-integration projects on schedule and within budget.

HU

Senior Strategic IT Program Manager

Humana

Oct 2022 - Oct 2024 (2 years)

Oversaw a portfolio of 280+ infrastructure and software projects managing a $5.3M budget, increased project completion rates by 52% YoY, and directed vendor negotiations and cross-functional delivery across 30+ IT professionals.

VM

Senior IT Program Manager

VMware

Dec 2020 - Jun 2021 (6 months)

Managed MAPBU program initiatives and coached directors on Agile adoption for NPI/NSI, delivering eight mission-critical projects in six months across vSphere, Tanzu, and VMware Cloud offerings.

Education

Degrees, certifications, and relevant coursework

University of Costa Rica logoUR

University of Costa Rica

Bachelor’s Degree, Business Administration

2008 - 2013

Completed a Bachelor’s Degree in Business Administration with a licensure in Business Management and a minor in Chemistry.

University of Virginia logoUV

University of Virginia

Professional Certificate, DevOps / Continuous Delivery

Completed a Continuous Delivery & DevOps program focused on modern delivery and operations practices.

Costa Rica Institute of Technology logoCT

Costa Rica Institute of Technology

Certification, Big Data Management

Earned a certification as a Big Data Management Specialist.

National Institute of Learning (INA) logoNI

National Institute of Learning (INA)

Certification, English Language

Completed an English fluency certification.

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Jose Garcia - Senior Strategic IT Program Manager - Amazon Prime Video - MGM | Himalayas