Jose Sabillon

I am a results-driven and organized professional with a strong background in customer service, sales, and operations management. My proven track record in improving customer satisfaction and driving process improvements through data analysis and automation has been pivotal in my career. I am fluent in both English and Spanish, which enhances my communication and interpersonal skills, allowing me to thrive in fast-paced environments.

Throughout my career, I have demonstrated my ability to lead teams and achieve exceptional results. My experience as an Operational Excellence Expert and Analyst at itelBPO involved managing a RedZone account and successfully improving customer satisfaction scores by over 10% within just 60 days. I am passionate about continuous learning and professional growth, and I am committed to delivering high-quality performance that drives business success in dynamic and ever-changing industries.