Open to opportunities

Joseph Gonzalez

@josephgonzalez2

Message

Sales and customer-focused bilingual digital marketing professional.

Puerto Rico

Message

What I'm looking for

I seek roles where I can lead sales and digital marketing initiatives, build customer relationships, and drive measurable growth in a collaborative, customer-focused team.

I am a bilingual (Spanish/English) sales and digital marketing professional with experience leading sales teams, managing CRM workflows, and designing digital content. I have driven commercial growth, negotiated strategic partnerships, and optimized internal sales processes while delivering strong customer satisfaction and retention results.

I also work as a graphic designer and social media manager creating visual identities, digital content, and marketing plans that increase visibility, traffic, and engagement; I supported HR operations using Workday and ServiceNow and provided consultative sales support to small businesses and entrepreneurs.

Experience

Work history, roles, and key accomplishments

Current

Graphic Designer / Social Media Manager

Current

Social PR

Jan 2017 - Present (9 years 1 month)

Develop visual identity, digital content and social media marketing plans to increase visibility, traffic and engagement; managed digital platforms and applied SEO basics and automation techniques for clients across income levels.

Graphic Design Social Media Management Content Creation Social Media Marketing Automation Adobe Photoshop Illustrator

Sales Manager

Red Beak Trips

Nov 2021 - Nov 2025 (4 years)

Led and supervised the sales team, driving revenue growth and brand expansion by designing and implementing closing, retention, and acquisition strategies; managed CRM, quotes, post-sale follow-up and negotiated strategic partnerships.

Sales & Management CRM Strategic Partnerships Customer Retention Sales Strategy Negotiation Pipeline Management Sales Operations

Independent Sales Representative

Independent

Oct 2019 - Sep 2021 (1 year 11 months)

Conducted consultative sales and client retention activities, supporting entrepreneurs and small businesses with sales strategies and digital presence to build long-term commercial relationships.

Consultative Sales CRM Small Business Sales Strategy Relationship Management Digital Presence

HR Support II

Medtronic

Oct 2019 - Sep 2021 (1 year 11 months)

Provided in-person and remote HR support to employees across multiple manufacturing sites, handling payroll cases, benefits (401k), policy inquiries and employment verifications using Workday and ServiceNow.