Open to opportunities

Joseph Diaz Pozo

@josephdiazpozo

Message

Senior project manager specializing in digital transformation and agile methodologies.

Chile

Message

What I'm looking for

I seek a role that fosters innovation, encourages collaboration, and offers opportunities for professional growth.

With over 15 years of experience in project management and digital transformation, I have successfully led strategic initiatives across various sectors including finance, automotive, government, retail, and telecommunications. My expertise lies in agile and traditional methodologies, such as PMBOK and Scrum, as well as in implementing SAP and automating processes through RPA and low-code solutions.

At Axity Outsourcing, I spearheaded data migration projects that improved operational efficiency by 45% and automated over 15 processes using Jira and Confluence. My leadership in implementing SAP S/4HANA at Seidor Chile resulted in a 30% reduction in operational costs. I am passionate about aligning technological solutions with business objectives, optimizing costs, and enhancing operational efficiency while leading multidisciplinary teams in complex environments.

Experience

Work history, roles, and key accomplishments

Current

Project and Portfolio Manager (PMO)

Current

Axity Outsourcing

Jan 2023 - Present (2 years 5 months)

Led data migration across SAP, Salesforce, and Incadea (SaaS), significantly improving operational efficiency by 45%. Automated over 15 processes using Jira and Confluence, implementing real-time monitoring and KPI tracking.

SAP Salesforce Incadea Jira Confluence Data Migration KPI Tracking Process Automation Project Management

Project Manager (PMO)

Seidor Chile

Jan 2017 - Dec 2022 (5 years 11 months)

Directed the implementation of SAP S/4HANA and Asset Manager, achieving a 30% reduction in operational costs. Managed SAP FI module implementation from requirements gathering to Go-Live, ensuring effective user adoption through continuous change management.

SAP FI Agile Methodologies Power Automate SharePoint Project Management Digital Transformation Change Management

Project Manager (PMO)

Practia

Jan 2016 - Dec 2016 (11 months)

Orchestrated the migration of Scotiabank's Active Directory platform, transitioning over 5000 users and 30+ servers with 99.99% uptime. Supervised validations and generated executive reports for senior management.

Active Directory Server Migration Project Management Data Migration Risk Management Stakeholder Management

Project Manager (PM)

Telefónica

Jan 2012 - Dec 2015 (3 years 11 months)

Migrated legacy servers to the cloud, achieving a 35% improvement in efficiency. Modernized legacy applications and provided support for the network's technological infrastructure.

Infrastructure Project Delivery Cloud Modernization Strategic Planning Risk Mitigation

Project Manager (PM)

Coasin

Jan 2008 - Dec 2011 (3 years 11 months)

Led technical teams in various projects, consistently adhering to strict quality standards and reducing defect rates by 15% through rigorous PMI methodology implementation. Implemented technological ticketing systems, optimizing technical service and improving operational maturity by 40%.

Quality Technical Service Optimization Team Leadership Project Management Ticketing Systems Process Improvement Client Management

Education

Degrees, certifications, and relevant coursework

Universidad de Chile

Magíster en Sistemas de Información e Inteligencia de Negocios, Sistemas de Información e Inteligencia de Negocios

Currently pursuing a Master's degree focusing on Information Systems and Business Intelligence. This program enhances skills in data analysis, strategic information management, and leveraging technology for business growth.

Universidad Diego Portales

Diplomado, Gerencia de Gestión de Proyectos

Obtained a diploma in Project Management, covering essential principles and practices for effective project execution. This specialization enhanced skills in planning, organizing, and overseeing projects.

Universidad de Chile

Diplomado, Gestión para la Transformación Digital

Completed a diploma in Digital Transformation Management, focusing on strategies and tools for digitalizing business processes. This program provided insights into leading and implementing digital initiatives.

Universidad Andrés Bello

Ingeniero en Gestión Informática, Gestión Informática

Completed a degree in Information Management Engineering, gaining expertise in managing IT projects and systems. The curriculum covered various aspects of information technology and its application in business contexts.