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Hector Gonzalez

@hectorgonzalez1

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Senior IT Business Partner driving SAP value, savings, and compliant transformation.

Chile

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What I'm looking for

I’m looking for a senior IT business partnering role where I can lead SAP/ERP transformations, govern portfolios, and deliver measurable savings, compliance, and automation with strong multinational collaboration.

I’m a Strategic IT Business Partner with 35+ years delivering measurable business value through technology in multinational organizations. I specialize in SAP and ERP/CRM rollouts, turning strategy into execution that improves cost, efficiency, and compliance.

I’ve generated USD 15M annual savings through SAP Concur rollout across 6 countries, boosted labor recovery from USD 237K to USD 2.6M, and delivered 99% automated supplier payments with 99% reconciliation accuracy at LATAM Airlines. I also lead governance with 94% PM methodology adherence across South America portfolios.

I direct teams up to 150 professionals and manage portfolios exceeding USD 13M CAPEX/OPEX, partnering with C-level stakeholders to align multi-vendor delivery and minimize go-live risk. My approach blends program/portfolio management, digital transformation, and risk/change leadership—so outcomes are repeatable and measurable.

Experience

Work history, roles, and key accomplishments

Project Manager (SAP IBP)

Bizbrain Technologies

Jan 2024 - Jan 2026 (2 years)

Delivered SAP IBP projects for AO Smith, Rust-Oleum, and DAP, ensuring scope, time, and budget adherence. Enhanced demand planning and RCCP heuristics to improve forecast accuracy and supply chain resilience.

SAP IBP demand planning RCCP Heuristics Supply Chain Planning Project Management

Digital Team Lead (Order to Cash)

LATAM Airlines

Jan 2023 - Jan 2024 (1 year)

Led a digital transformation portfolio for Order to Cash, implementing SAP S/4HANA integration to enable 99% automated supplier payments and 99% reconciliation accuracy. Reduced manual workload and accelerated closing cycles.

SAP S 4HANA Order To Cash Digital Transformation Bank Reconciliation Process Automation

Principal Consultant (SAP S/4HANA)

Infosys - Hitachi Energy

Jan 2022 - Jan 2023 (1 year)

Directed a global SAP S/4HANA rollout across six Latin American countries, coordinating multi-vendor teams to secure milestone delivery. Minimized go-live risks through structured program execution.

SAP S 4HANA Program Leadership Risk Mitigation Go Live Readiness Governance

Regional IT PMO Lead (South America)

Finning International

Jan 2018 - Jan 2022 (4 years)

Governed a portfolio of 50+ IT projects with USD 10M CAPEX investment, raising PM methodology adherence from 60% to 94%. Boosted labor recovery from USD 237K to USD 2.6M and rolled out SAP Concur across six countries, generating USD 15M annual savings.

SAP Concur Stakeholder Management

Director, IT Business Partner

Iron Mountain

Jan 2013 - Jan 2017 (4 years)

Directed a 150-person IT organization with a USD 13M budget, deploying Oracle ERP in three countries within nine months. Implemented Salesforce CRM/Service Cloud to increase sales by 10% and service quality by 15%, while reducing telecom costs by USD 450K and achieving ISO 27001 compliance across six countries.

Oracle ERP Salesforce CRM Salesforce Service Cloud ISO 27001 ERP Implementation

Director, IT Business Partner

Pfizer

Jan 2008 - Jan 2013 (5 years)

Founded and led a Latin America Solutions Center (44 staff, USD 7M budget), outsourced AMS to Infosys to reduce costs 30% (USD 1.2M), and rationalized the application portfolio from 500 to 150. Led IT integration of Wyeth following acquisition and developed mobile apps for patients, physicians, and sales reps.

AMS Outsourcing IT Integration Mobile App Development Stakeholder Management