Jose Patricio
@josepatricio
Dynamic sales professional with expertise in customer engagement.
What I'm looking for
I am a dynamic and results-driven sales professional fluent in English, Portuguese, and Spanish, with extensive experience in retail and customer engagement. My proven ability to drive sales through persuasive product recommendations and exceptional customer service has allowed me to excel in various roles. I possess a deep understanding of consumer needs and am skilled in cross-cultural communication, facilitating seamless interactions with international customers.
Currently, I work as a Tour Guide and Sales Representative at Viña Concha y Toro, where I lead guided tours and provide expert recommendations to enhance the visitor experience. My previous role as a Sales Associate at World Duty Free honed my skills in managing cash operations and optimizing inventory, which significantly increased transaction speed and customer satisfaction. I am committed to delivering outstanding service and fostering customer connections, which has resulted in high sales figures and multiple commendations from management.
Experience
Work history, roles, and key accomplishments
Tour Guide & Sales Representative
Viña Concha y Toro
Aug 2024 - Present (10 months)
Led guided tours in English, Portuguese, and Spanish, providing visitors with an immersive experience of the vineyard and wine-tasting sessions. Offered expert recommendations to customers in the winery store, assisting them in selecting wines based on their preferences.
Freelance Translator
Freelance
Aug 2015 - Present (9 years 10 months)
Provided high-quality translations for subtitles, dubbing scripts, books, and technical guides, ensuring linguistic accuracy and cultural relevance. Worked closely with clients to meet specific needs and maintain original meaning and tone.
Sales Associate
World Duty Free
Sep 2016 - Aug 2024 (7 years 11 months)
Managed cash operations and ensured smooth transactions for duty-free product purchases, providing personalized product recommendations. Maintained visually appealing merchandise displays and actively restocked inventory to optimize product availability.
Sales Associate
Llanum
Mar 2014 - Feb 2015 (11 months)
Assisted customers with product selections and processed sales transactions efficiently. Maintained an organized and visually appealing sales floor.
Translator - Internship
Asociación Latinoamericana de Parques Zoológicos y Acuarios
Feb 2015 - Apr 2015 (2 months)
Translated documents and materials for the organization, ensuring linguistic accuracy and cultural relevance. Collaborated with team members to support various communication initiatives.
Salesman
Fruzco Chile S.A.
Sep 2013 - Mar 2014 (6 months)
Engaged with customers to promote and sell products, achieving sales targets. Provided excellent customer service and managed product displays.
Education
Degrees, certifications, and relevant coursework
Universidad Tecnológica de Chile INACAP
Bachelor in Language and Literature, English - Spanish Translation
Activities and societies: International Business Minor
Completed a Bachelor's degree focusing on Language and Literature with a specialization in English-Spanish Translation. The curriculum included an International Business Minor, providing a comprehensive understanding of linguistic and business principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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