I'm looking for a fully remote opportunity where I can contribute through customer support, problem-solving, communication, and teamwork. I enjoy helping people, improving processes, and working in collaborative environments that value ownership, continuous learning, and professional growth.
Open to opportunities
Alvaro Letelier
@alvaroletelier
Customer Experience | Customer Support | Fluent English & Spanish
ChileWhat I'm looking for
I’m a dedicated professional with a strong background in hospitality and customer service. I thrive in multicultural environments, enjoy helping people, and am eager to apply my skills in a remote role where I can connect with global teams. In addition to my customer service expertise, I have a strong interest in technology and data analysis, and I’m a quick learner when it comes to new digital tools.
Experience
Work history, roles, and key accomplishments
Guest Services & Wine Tourism Guide
Viña Casas del Bosque
Jan 2025 - Jul 2026 (1 year 6 months)
Delivered premium wine experiences to international visitors from diverse cultural backgrounds, conducting guided tours and tastings in English and Spanish. Ensured exceptional customer satisfaction by providing personalized recommendations, answering inquiries, and creating memorable hospitality experiences while collaborating with cross-functional teams.
Client Advisor
Zurich
Mar 2024 - Sep 2024 (6 months)
Guided clients through insurance options by assessing their needs and recommending appropriate solutions. Managed customer communications, resolved inquiries efficiently, and built trusted client relationships through personalized service and clear communication.
Education
Degrees, certifications, and relevant coursework
Universidad de Valparaiso
Ingenieria en Negocios Internacionales, Administration
2014 - 2017
Completed three years of International Business Engineering at the University of Valparaíso. Built a strong foundation in business administration, management, international commerce, and strategic thinking, while receiving extensive English language training that contributed to advanced communication skills in both professional and multicultural settings
Instituto Chileno Norteamericano de Cultura Valparaíso
Level 10, English
2015 - 2017
Grade: 9/10
EF Standard English Test (EF SET)
EF SET English Certificate (C1 Advanced)
2026 -
Grade: Verified English proficiency certificate. Credential: https://cert.efset.org/en/1RbUE5
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
ChileAuthorized to work in
Salary expectations
0-0 USD
Job categories
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