Jose Luis Pietrogiovanni

Inventory Forecasting & Ordering: Managed the monthly inventory ordering for the entire freezer section, achieving a 98% order-to-sales accuracy rate by analyzing weekly POS data to predict seasonal demand fluctuations.
· Waste Reduction & FIFO Rotation: Slashed freezer product spoilage and shrink by 15% within the first 6 months by enforcing strict FIFO (First-In, First-Out) rotation and conducti

Appointment Scheduling & Workflow Coordination: Managed the daily service bay schedule, booking appointments daily for both retail customers, while optimizing shop capacity for peak efficiency.
Customer Satisfaction & Conflict Resolution: Resolved complex customer complaints regarding service delays or billing discrepancies in real-time, maintaining a consistent customer satisfaction (CSAT) rating

Life ,Health

Invoice Accuracy & Cost Control: Achieved 93.8% accuracy in matching delivery invoices against purchase orders, identifying and disputing discrepancies instantly to prevent costly vendor overcharges.
· High-Volume Throughput: Processed and put away 21+ pallets of mixed dry, frozen, and perishable grocery goods per shift, ensuring a 100% zero-delay flow of products from the loading dock to the sale

Revenue Growth & Client Retention: Secured and retained a portfolio of 2+ recurring monthly clients by delivering measurable social media growth, achieving a 90%+ client retention rate year-over-year.
· Ad Campaign ROI (Return on Investment): Designed and managed targeted ad campaigns (Facebook/Instagram) that consistently delivered an average 4:1 Return on Ad Spend (ROAS), directly increasing cli

Revenue Generation (B2B & B2C): Consistently outperformed targets, averaging 13+ vehicle deals per month ($600+ avg. transaction value), for 6 consecutive months as the dealership’s top performer.
· High-Volume Cold Outreach: Executed 500+ strategic cold calls weekly, successfully converting a 1.5%–2% close rate into closed B2B and B2C sales through persistent follow-up and relationship-building.

Revenue Growth & P&L Turnaround: Took over a declining $1.5M annual operation and reversed the downward trend, driving a **31% total revenue increase** to $1.975M within just 2 years—adding $475,000 in pure annual growth.
· Cost Savings & Profit Margin Improvement: Slashed food waste, labor overages, and utility costs by 12% within the first 90 days by implementing strict scheduling algorithms and

High-Volume Execution: Maintained 100% accuracy and speed while prepping and plating over 350 covers per night during peak dinner service, ensuring every ticket was fulfilled within strict time limits.
· Quality & Precision: Standardized portion control for multiple signature dishes, reducing food waste by 5% through meticulous prep and inventory awareness.
· Prioritization Under Pressure: Succes

· Revenue Growth & P&L Management: Captured and sustained **$X+ MXN in daily weekday revenue** and $X+ MXN on weekends by designing cost-effective menus, managing supplier margins, and optimizing daily operations to ensure consistent year-over-year profitability.
· Cost Control & Waste Reduction: Reduced daily operational waste by over 15% within the first year through rigorous portion control, i

Worked as Excutive Personal Assistant at Papelera Ragsa.