Sarrah Rojales

Monitored department goals using scorecards and participated in weekly planning meetings. Led internal communication through crew meetings, focus groups, and incentive programs.

Provided comprehensive administrative support to clients, handling various day-to-day tasks as needed. Responded to client inquiries via email and messaging platforms in a timely and professional manner.

Reviewed guest count and sales projections to plan staffing and operations. Led pre-shift huddles, set daily targets, and ensured execution with area managers.

Monitored floor activity, coached team members, and maintained QSC standards. Adjusted crew positioning for optimal service and conducted post-shift evaluations.

Provided superior customer service to candidates and facilities. Compiled and maintained current and accurate data for all candidates.

Maintained professionalism and strict confidentiality with all materials, exercising discretion when interfacing with the business. Demonstrated strong time-management skills and the ability to organize and coordinate multiple projects at once.

Assisted clients with administrative tasks and managed YouTube channels. Uploaded and scheduled videos, ensuring quality control.

Provided assistance to clients regarding coverage and procedure in the availment of benefits. Prepared monthly utilization reports and reports on excesses.

Focused on current and emerging ICT trends to prepare for roles in the tech-driven workforce. Completed in September 2022.

Trained in industrial relations, marketing policies, and investment decisions. Completed in March 2019.

Designed to provide students with a strong academic foundation in core business functions including general business administration, accounting, finance, project management, and human resources, marketing, international business, logistics and organizational behavior. Completed in December 2016.