Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@joselinmaya
Dependable customer service professional with 15 years of experience.
I am a dependable and self-motivated individual with exceptional communication and customer service skills. With over 15 years of experience in customer service, I have honed my ability to create and establish relationships, ensuring client satisfaction and retention. My background in the medical field, complemented by certifications in phlebotomy and medical terminology, allows me to bring a unique perspective to my work.
Throughout my career, I have consistently demonstrated my commitment to excellence, as evidenced by my nominations for Sedgwick’s Colleague of the Month and receiving several Values in Action awards. I thrive in fast-paced environments, managing multiple tasks efficiently while maintaining a focus on quality service. My experience includes roles in sales, business coordination, and customer service, where I have successfully handled inquiries, resolved complaints, and built strong client relationships.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Sales Quest CDN
Oct 2023 - Present (2 years 1 month)
Provided exceptional face-to-face customer service daily, reaching out to inbound inquiries via telephone and email. Created a pipeline of potential clients, consistently moving them through the sales process by making 50 to 100 outbound calls and an equal number of emails daily. Followed up with prospects and clients on time per agreed schedules, overcame objections, and accurately set up client
Wesley Glen Retirement Community
Sep 2020 - Present (5 years 2 months)
Greeted visitors and customers upon arrival, offering assistance and answering questions to build rapport and retention. Interacted with residents by phone, email, and in person, while providing clerical support to company employees through copying, faxing, and filing documents. Answered incoming calls on a multi-line phone system, maintained files and records, performed data entry, and managed of
CBRE
Nov 2022 - Present (3 years)
Performed a variety of clerical tasks including data input, filing, copying, and faxing, while also managing catering orders and office supplies. Greeted vendors, customers, and employees, placed facility orders, and handled shipping/receiving packages. Collaborated with colleagues and marketing staff on special projects, assisted team members, answered and redirected telephone calls, and replied
GFS Chemicals
Sep 2017 - Present (8 years 2 months)
Handled an average of 50 to 100 client inquiries, quotes, orders, and complaints daily, while maintaining knowledge of evolving product offerings and pricing. Exceeded qualitative metrics on customer satisfaction, retention, and inquiry volume, and created customized quotes and products for specified projects. Offered and up-sold new products, ensured timely and accurate client orders, and assiste
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Obtained a High School Diploma from Mira Costa College.
LPN, Nursing
Completed the Licensed Practical Nurse program at Fortis College.
Certification, Medical Terminology
Completed coursework in Medical Terminology at Columbus State Community College.
Certification, Phlebotomy
Obtained Phlebotomy certification from Ohio School of Phlebotomy.
Software and tools used professionally
You can contact Joselin and 90k+ other talented remote workers on Himalayas.
Message JoselinZuly Duran
Admissions Assistant, The Springs Post Acute
Estrella cuc
Remote Customer Service Representative, U.S. Bank
Lakisa Williams
Corporate Customer Service, Rite Rug
Tehya Clark
Customer Service Representative, ICF Consulting
Jenelle Francis
Warehouse Associate, Premier Staffing Solutions
Halley Mulvany
Customer Service Representative, Humana
dalisa tineo
Patient Registrar, New York Presbyterian Hospital
Anslee Kackritz
Appeal and Grievance Coordinator, Aetna Better Health of Virginia
Toni Simpson
Customer Service Representative, Firstsource Healthcare
Shelea User
Patient Care Assistant II, CHI St. Luke's Hospital