Jordan Hylton

Developed and delivered Cerner instructional materials for clinical staff, providing at-the-elbow support and troubleshooting issues during implementations and rollouts. Created training documentation, job aids, and newsletters to support new Cerner Clinical applications and ensure user success.

Served as the first point of contact for patients and visitors, managing the intake process and ensuring accuracy and efficiency. Coordinated with staff to ensure smooth patient flow and timely delivery of care, while maintaining electronic medical records and ensuring data integrity.

Educated hospital staff on Oracle Cerner Millennium solution functionality and hosted training on utilizing system design to best engage stakeholders. Aided in managing a team of 43 employees/contract employees during the company's 735-bed conversion.

Managed inventory control and quality assurance, overseeing shipment logistics and product quality control. Delegated staff positioning and served as a department trainer.

Currently pursuing a degree in Information Technology, focusing on modern IT systems and applications. Developing expertise in system analysis, implementation, and support.

Completed coursework in general studies, providing a broad educational foundation. Developed foundational academic skills across various disciplines.

Obtained a high school diploma, completing all required coursework. Developed foundational knowledge and skills for further education and career.

Studied the principles and practices of radiologic technology. Gained knowledge in medical imaging techniques and patient care within a clinical setting.