Damonic Cunningham
@damoniccunningham
Experienced Healthcare Technology Consultant with a focus on patient care.
United StatesWhat I'm looking for
I am an experienced Healthcare Technology Consultant and Trainer, adept at navigating the complexities of healthcare environments. My proficiency in implementations and consulting has allowed me to support both remote and on-site teams effectively. I take pride in my ability to enhance patient care through strategic planning and tailored training sessions.
Throughout my career, I have worked with various healthcare technologies, including Epic and Cerner systems. My role as an Epic Consultant involved traveling across states to provide hands-on support to medical professionals, ensuring accurate patient documentation and charting. I have also facilitated training for military professionals on MHS Genesis software, demonstrating my commitment to continuous improvement and education in healthcare technology.
My experience spans multiple roles, including Certified Cerner Trainer and Dispatch Coordinator, where I honed my skills in communication, problem-solving, and team collaboration. I am dedicated to maximizing patient care and operational efficiency through effective training and support.
Experience
Work history, roles, and key accomplishments
Apple Advisor
Kelly Connect
May 2024 - Present (1 year 3 months)
Oversaw daily call volume, ensuring smooth functioning and high customer satisfaction. Developed and implemented strategic plans to improve services and increase revenue.
Epic Consultant
Experis Manpower Solutions
Oct 2023 - Present (1 year 10 months)
Traveled state to state providing at-the-elbow support to medical professionals and tailored sessions to learning roles to ensure accurate patient documentation and charting. Provided feedback to clinical staff and managers; creating and executing plans to capitalize on strengths and develop weaknesses.
Certified Cerner Trainer
Medsys Group/DOD
Jan 2022 - Present (3 years 7 months)
Facilitated classroom training for military professionals on MHS Genesis software, assisting with content delivery, course education, and certification management. Provided curriculum review and updates for training material and content.
Cerner Consultant
Experis Manpower Solutions
Feb 2018 - Present (7 years 6 months)
Traveled state to state providing at-the-elbow support to medical professionals and tailored sessions to learning roles to ensure accurate patient documentation and charting. Coordinated with department leadership to collect comprehensive requirements for clinical workflow to maximize patient care.
Dispatch Coordinator
Charter Cable
Jan 2016 - Present (9 years 7 months)
Dispatched/Customer Representative who gathered and collected data regarding bills, personal address/information, or equipment as well as trouble-shooting concerns. Managed and mentored staff while adhering to safety guidelines in obtaining customer PII.
Education
Degrees, certifications, and relevant coursework
Marquette High School
Completed high school education at Marquette High School.
St. Louis Community College
Attended St. Louis Community College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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