Heather Brooks
@heatherbrooks
Nursing informatics leader bridging clinical care and EHR technology for improved workflows.
United StatesWhat I'm looking for
I am an MSN-prepared nursing informatics professional with over 15 years of experience in EHR training, build, testing, implementation, project management, and leadership.
I have led EHR teams, served as the technical SME for major platform upgrades and integrations, and managed billing and clinical system configuration to align operational and technical goals.
My background includes direct clinical experience as an RN and hands-on experience training thousands of users on Epic and other EHR platforms, developing curriculum, and using train-the-trainer methodologies.
I excel at technical translation between IT and clinical stakeholders, process improvement, and delivering pragmatic training and support that enables safe, efficient patient care.
Experience
Work history, roles, and key accomplishments
EHR Manager
Accanto Health / The Emily Program
Aug 2020 - Present (5 years 7 months)
Managed EHR system configuration and led an EHR team of up to 8, delivering a multi-year EHR upgrade and platform integration while maintaining alignment with executive leadership and operational goals.
EHR Training and Development Specialist
The Emily Program
Oct 2015 - Aug 2020 (4 years 10 months)
Managed monthly and quarterly EHR releases, developed role-based training (Articulate Storyline, Power DMS), and led training and support for new sites and end users to optimize system adoption.
Epic Credential Trainer
HealthEast Care System
Feb 2014 - Oct 2015 (1 year 8 months)
Developed training materials and trained over 5,000 users for Epic implementation, served as zone captain during Go-Live, and liaised between clinical staff and analysts to optimize workflows.
Registered Nurse
HealthEast Care System
Jan 2011 - Feb 2014 (3 years 1 month)
Served as night shift Charge Nurse providing team leadership, patient assessments, medication administration, and interdisciplinary collaboration to ensure patient safety and care quality.
Staffing Coordinator
HealthEast Care System
Jan 2007 - Mar 2011 (4 years 2 months)
Managed daily staffing and ill-call processes to ensure safe unit coverage and developed nursing education for CPOE adoption across the hospital.
Registered Nurse
North St. Paul Transitional Care Center
Mar 2010 - Jan 2011 (10 months)
Assessed and managed plans of care for patients, directed team members as needed, and documented admissions to support transitional care operations.
Education
Degrees, certifications, and relevant coursework
Walden University
Master of Science, Nursing Informatics
Completed a Master of Science in Nursing with a focus on Nursing Informatics via online study.
Chippewa Valley Technical College
Associate of Science, Nursing
Completed an Associate of Science in Nursing and obtained Registered Nurse qualification.
University of Wisconsin–Stout
Bachelor of Science, Business Administration
Completed a Bachelor of Science in Business Administration from University of Wisconsin–Stout.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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