Ogbonnaya Onuoha

Supported staff with patient registration, insurance verification, and medical necessity screening. Guided teams on claims submission, payer processing, and revenue integrity workflows.

Supported lab staff with specimen collection and labeling, and guided pathologists on result review and critical result notification. Assisted with troubleshooting lab results not appearing in patient charts.

Supported staff in placing orders for patients in Epic Beaker and guided phlebotomists in managing specimen collection. Assisted with troubleshooting lab results and supported AP Lab with case building.

Assisted nurses with MAR, vitals, flowsheets, worklists, and documentation. Helped end-users merge duplicate records and prevent their occurrence by using specific search criteria.

Provided Meditech Expanse support, including provider personalization and configuration. Assisted end-users in creating preference lists and supported nurses with MAR, vitals, and documentation.

Provided technical training and support to end-users during system rollout, increasing documentation from 40% to 90%. Assisted with problem identification and root cause analysis of system incidents.

Provided support to various departments within the medical group system during go-live, addressing support issues. Assisted with creating referrals, resolving work queues, and patient registration.

Supported physicians and nurses with log-in credentials and ensured lab tests were released and collected. Trained physicians and infusion nurses on chemo documentation and oncology infusion scheduling.

Provided support to various departments within the medical group system during go-live. Assisted with creating referrals, resolving work queues, and emphasized the importance of in-basket utilization.

Provided support to various departments within the medical group system during go-live. Assisted with creating referrals, resolving work queues, and emphasized the importance of in-basket utilization.

Demonstrated to nurses how to document blood administration and supported providers in inserting smart phrases. Assisted with creating referrals and resolving work queues.

Supported nurses on how to transfuse and release blood in the flowsheet and worked closely with end-users on medication administration. Emphasized the importance of working off the Worklist and Epic Hyperspace Brain.

Supported physicians and nurses with log-in credentials and assisted physicians with medication reconciliation during transfers. Trained physicians on note documentation using Note Writer and Dragon Dictating device.

Offered support to nurses and clinicians on how to adopt new applications and understand basic workflows. Assisted with charting documentation and inputting patient details.

Supported providers and nurses in personalizing power plans and notes, and provided support for Ambulatory CPOE. Ensured implementation of Cerner CPOE and streamlined EMR administration for new employees.

Supported nurses on how to transfuse and release blood in the flowsheet and worked closely with end-users on medication administration. Emphasized the importance of working off the Worklist and Epic Hyperspace Brain.

Offered support to nurses and clinicians on how to adopt new applications and understand basic workflows. Assisted with charting documentation and inputting patient details.

Assisted surgeons with H&P notes and intervals prior to procedures, and instructed them on pre-op orders. Guided nurses on documenting using PreOp navigator and trained staff on documentation in different Phases of Care.

Provided support to nurses on creating new pregnancy episodes and documenting related encounters. Updated OB History with nursing staff and assisted with calculating patient's EDD.

Assisted with opening case requests and creating/updating H&P notes. Built and customized preference lists, macros, and smart phrases to enhance documentation.

Streamlined workflow for providers and nurses in Behavioral Health with Epic System. Assisted unit clerks with incoming transfers and direct admissions into the Psychiatric Unit.

Provided support to nurses and providers on accessing patient charts from the launch point. Created folders for nurses and doctors to enhance documentation efficiency.