Jordan Garcia
@jordangarcia
Dedicated professional seeking growth-oriented opportunities in customer service.
What I'm looking for
I am a dedicated professional with a diverse background in customer service and operations. My experience spans various roles, including my recent position at AYR Wellness, where I honed my skills in patient intake and consultation. I take pride in providing exceptional service, ensuring that every patient feels welcomed and informed about their medications.
Throughout my career, I have demonstrated my ability to adapt and excel in fast-paced environments. From my time as a Delivery Driver at Royal Printing to my role in security at Club Fortune Casino, I have consistently prioritized safety and customer satisfaction. My commitment to teamwork and effective communication has been key to my success in these roles.
As I seek new opportunities, I am eager to apply my skills in a position that allows for mutual growth and advancement. I am particularly interested in roles that value customer interaction and provide opportunities for professional development.
Experience
Work history, roles, and key accomplishments
Intake, Metric, Curbside, Tender Associate
AYR Wellness
Mar 2021 - Sep 2024 (3 years 6 months)
Managed intake processes, ensuring patient identification and paperwork were accurate before pharmacist consultations. Utilized metric responsibilities to track serial numbers, providing accurate measurements of process functioning and suggesting improvements. Handled curbside services, verifying patient identification and paperwork for pre-ordered prescriptions while providing excellent customer
Delivery Driver, Main Press Feeder
Royal Printing
Dec 2019 - Mar 2021 (1 year 3 months)
Responsible for loading, transporting, and delivering items to clients and businesses in a safe and timely manner. Reviewed orders before and after delivery to ensure completeness, correct charges, and customer satisfaction. Managed main press feeding, setting up parameters for individual jobs and changing parts to maintain efficient operation.
Security, Counting Team
Club Fortune Casino
Mar 2019 - Dec 2019 (9 months)
Secured premises and personnel by patrolling property, monitoring surveillance, and inspecting access points. Prevented losses by reporting irregularities and informing violators of policies. Responsible for maintaining an organized cart of cash boxes, removing full boxes from gaming machines, and counting all money in a secured room.
Expo, Busser, Bar Backing
Wolf Gang Puck Bar & Grill at MGM Grand
Mar 2017 - Jan 2019 (1 year 10 months)
Set up and stocked assigned work areas according to fine dining service standards and managed inventory weekly. Maintained clean, sanitized, and organized stations. Observed diners to respond to requests, determine meal completion, and deliver cuisine under the direction of an expediter, consistently offering professional and friendly service.
Sales Associate
Chapman Chrysler Jeep
Jun 2016 - Mar 2017 (9 months)
Maintained strong knowledge of all new and used vehicle makes and models, interacting with customers to guide them through vehicle purchases. Created positive vehicle-buying experiences to foster lifelong customers, completing extensive product line training. Established personal goals consistent with dealership productivity standards and devised strategies to meet them.
Education
Degrees, certifications, and relevant coursework
Foothill High School
High School Diploma, General Studies
Activities and societies: CTE Certified for Broadcast and Culinary
Graduated from Foothill High School in 2016. Obtained CTE certifications in Broadcast and Culinary arts.
Availability
Location
Authorized to work in
Job categories
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