Open to opportunities

Jonathan Oyim

@jonathanoyim

Message

Detail-oriented operations manager with expertise in IT support.

Nigeria

Message

What I'm looking for

I am looking for remote opportunities that allow me to leverage my skills in IT support and data operations while fostering a culture of efficiency and innovation.

I am a detail-oriented and tech-savvy professional with over 4 years of experience in operations management, virtual assistance, and digital evaluation. My journey has equipped me with strong organizational and communication skills, allowing me to excel in managing daily operations and supporting remote teams effectively. I am passionate about efficiency and secure digital operations, and I am currently expanding my expertise in Cloud Security and DevOps through a hands-on virtual training program.

In my recent role as Operations Manager at MantaBay, I successfully managed team scheduling and resource allocation to meet business objectives. I monitored performance metrics to ensure timely project delivery and customer satisfaction. My experience as a Virtual Assistant and Online Rater has further honed my skills in data handling, project coordination, and customer communication, making me a versatile asset in any team.

Experience

Work history, roles, and key accomplishments

Operations Manager

MantaBay

Aug 2023 - May 2025 (1 year 9 months)

Managed daily operations, team scheduling, and resource allocation to support business objectives. Monitored performance metrics to ensure timely project delivery and customer satisfaction. Oversaw data entry workflows and maintained internal documentation using Microsoft Office tools.

Operations Management Scheduling Resource Allocation Performance Monitoring Data Entry Microsoft Office

Virtual Assistant

AO Offshore

May 2022 - Aug 2023 (1 year 3 months)

Provided administrative support including calendar management, document handling, and customer communication. Utilized CRM tools to manage client information and task tracking. Supported remote operations with accurate data entry, reporting, and email correspondence.

Administrative Support Calendar Management Document Management CRM Tools Data Entry Remote Operations

Online Rater

Telus International

Feb 2021 - Feb 2023 (2 years)

Evaluated web and app content quality based on predefined guidelines. Ensured data integrity and accuracy for machine learning and digital marketing improvements.

Content Evaluation Data Integrity Machine Learning Digital Marketing

Education

Degrees, certifications, and relevant coursework

Imo State University

Master of Science, Unknown

Completed a Master of Science degree, deepening knowledge in a specialized field. Engaged in advanced coursework and research.

Rivers State University

Bachelor of Science, Unknown

Obtained a Bachelor of Science degree, building foundational knowledge in a chosen discipline. Participated in core curriculum and practical applications.