Adewunmi Edun
@adewunmiedun
Detail-oriented operations and customer service professional skilled in digital tools and process improvement.
What I'm looking for
I am a detail-oriented operations and customer service professional with hands-on experience in virtual assistance, project coordination, and IT support. I have helped transition clients to new digital systems, conducted needs assessments, resolved technical bottlenecks, and delivered training and user support that improved adoption and reduced operational delays.
During an operations internship I provided technical support, managed email systems, and used data analysis to optimize workflows, increasing efficiency by 20% and reducing delays by 30%. I am passionate about problem-solving, clear communication, and driving operational success in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Operations Intern
Touch and Pay Technologies
Jan 2022 - Jan 2024 (2 years)
Led digital transition projects for health-sector clients, conducting needs assessments, training end-users, and resolving implementation bottlenecks that reduced operational delays by 30% and improved workflow efficiency by 20%.
Education
Degrees, certifications, and relevant coursework
Yaba College of Technology
Computer Science
2022 - 2024
Activities and societies: Operations Intern at Touch and Pay Technologies; assisted in client needs assessments, training, support, and workflow optimization.
Completed a Computer Science program while interning in operations, contributing to digital system transitions and user training for clients.
Secondary School Certificate (SSCE)
SSCE
2011 - 2017
Completed secondary education culminating in the SSCE credential.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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