Jonathan NsukuJN
Open to opportunities

Jonathan Nsuku

@jonathannsuku

Marketing specialist with a strong focus on customer success.

Finland
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What I'm looking for

I seek a role that fosters creativity and allows me to enhance customer experiences while contributing to business growth.

I am a dedicated marketing specialist with a Bachelor of Business Administration in Marketing and a Master of Science in Management. My professional journey has equipped me with a robust skill set in customer service, sales, and digital marketing. I thrive in dynamic environments where I can leverage my expertise to enhance customer experiences and drive business growth.

Currently, I work at Woodio Oy, where I manage customer service and sales for bathroom solutions. My role involves guiding clients through their purchasing journey, ensuring a seamless experience from inquiry to order fulfillment. I have a proven track record of implementing effective marketing strategies, as demonstrated during my time at Mafy-valmennus, where I transitioned from a Customer Success Specialist to a Marketing Specialist, significantly improving customer engagement.

My experience spans various industries, including real estate and automotive, where I have honed my skills in digital marketing, content creation, and customer relationship management. I am passionate about using my knowledge to create impactful marketing campaigns that resonate with audiences and foster long-term relationships.

Experience

Work history, roles, and key accomplishments

WO

Sales & Customer Care

Woodio Oy

May 2023 - Present (2 years 2 months)

Responsible for customer service and sales of bathroom solutions, serving consumers, retailers, and interior designers. My role combines product guidance, solution-oriented customer service, and proactive sales, ensuring a smooth customer journey from start to finish.

Education

Degrees, certifications, and relevant coursework

VS

Vaasa University of Applied Sciences

Bachelor of Business Administration, Marketing

2014 - 2019

Studied Marketing, gaining a comprehensive understanding of business principles and practices. Completed coursework in various aspects of marketing.

Montpellier Business School logoMS

Montpellier Business School

Master of Science in Management, Management

2016 - 2017

Participated in an M1 Exchange student program, focusing on management studies. Gained international academic experience during a five-month period.

JI

Jyväskylä Vocational Institute

Business College graduate, Financial administration

2009 - 2012

Completed a program in Financial Administration, acquiring foundational knowledge in business and finance. Developed skills relevant to financial management.

SS

Seppä high school

Matriculation examination, General Studies

2009 - 2012

Achieved a double degree through the matriculation examination. Completed secondary education with a focus on a broad range of subjects.

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