Open to opportunities

Jonald Lubao

@jonaldlubao

Message

I grow service revenue through CRM, renewals, and consultative sales.

Philippines

Message

What I'm looking for

I'm looking to grow service and business development through consultative selling, CRM-led lead generation, installed-base strategies, contract renewals, and cross-functional collaboration that improves customer success and revenue.

I'm currently growing service opportunities at AEG Power Solutions by managing CRM queues, qualifying field-service leads, and turning installed-base insights into service contracts, upgrades, and replacement-parts opportunities.

Across Vertiv, Iron Mountain, TE Connectivity, and Novasource Power Services, I've built sales pipelines, onboarded 30+ IT resellers across APAC, managed renewals for 50+ enterprise accounts, and supported $3M in high-value projects across the Philippines. I use CRM dashboards, Power BI, Excel, and AI tools to strengthen reporting, customer outreach, campaign execution, and fulfillment.

At Schneider Electric, I led a 12-member regional team across eight countries and generated €6M through service renewals, time-and-materials projects, and urgent parts replacements for UPS and cooling systems.

I build long-term customer relationships through proactive follow-ups, tailored proposals, cross-functional coordination, and practical service delivery. I've also led customer-service teams through KPI standardization, coaching, hiring, training, and workflow improvements.

Experience

Work history, roles, and key accomplishments

Current

Service Business Development Specialist

Current

AEG Power Solutions

Jan 2026 - Present (7 months)

Managed CRM queues under defined SLAs, ensuring timely lead assignment and optimized pipeline conversion. Partnered with Field Service Engineers to capture and nurture leads, and drove contract renewals and service campaigns.

CRM Lead Management Pipeline Management Upselling Cross Selling Power BI Excel AI Tools Copilot Claude ChatGpt Canva Contract Renewal Customer Relationship Management

Inside Sales Specialist

Vertiv

Oct 2024 - Jan 2026 (1 year 3 months)

Onboarded 30+ IT resellers across APAC, achieving nearly 60% of annual target and contributing $180K in revenue. Delivered tailored proposals and built a high-performing sales pipeline.

Sales Lead Generation Pipeline Management CRM Proposal Writing Customer Relationship Management AI Tools Copilot Claude ChatGpt Canva

Business Development Executive

Iron Mountain

May 2023 - Jul 2024 (1 year 2 months)

Managed contract renewals and service agreement execution for 50+ enterprise accounts. Drove end-to-end delivery of high-value projects, securing $3M in revenue from BFSI and Retail clients.

Contract Management Renewals Upselling Cross Selling Proposal Development Project Delivery BFSI Retail

Channel Strategy Analyst

TE Connectivity

Jun 2022 - Jan 2023 (7 months)

Led strategic channel optimization using PowerBI and predictive analytics. Published monthly business reports and spearheaded NPS review across partner ecosystems.

Power BI Predictive Analytics Channel Management NPS Reporting Semiconductor Industry

Sales Operations Support

Novasource Power Services

Aug 2021 - Jun 2022 (10 months)

Developed sales pipeline dashboards, resolving pricing gaps and supporting proposal delivery. Conducted market and opportunity analysis for PV projects and EV charging stations.

Sales Operations Pipeline Management Dashboarding Market Analysis EV Charging

Customer Service Supervisor

Collins Aerospace

Jan 2018 - Mar 2019 (1 year 2 months)

Standardized KPIs and quality checks, achieving 100% compliance with service standards. Led performance management and streamlined service workflows.

KPI Management Quality Assurance Team Leadership Performance Management Workflow Optimization Reporting

Sales Team Lead

Schneider Electric

Mar 2012 - Aug 2017 (5 years 5 months)

Led a 12-member regional team managing lead generation, service contracts, and proposals across 8 countries. Generated €6M in revenue from service renewals and projects.