John Riel De Guzman
@johnrieldeguzman
Healthcare Virtual Assistant candidate experienced in Rivers EMR patient intake, healthcare billing support, and remote scheduling for 20+ client accounts.
PhilippinesWhat I'm looking for
At Rivers Professionals Recruitment and Charting Services, Inc., I processed patient information in Rivers EMR and coordinated healthcare invoices for nurse visits. I also reviewed invoice packets, sent due-date reminders, and documented payment references.
At Tasty Media LLC, I managed scheduling calendars for 20+ client accounts daily and maintained records in Google Sheets and Google Workspace. Earlier, at Teleperformance Philippines, I handled customer support cases, troubleshot technical issues, and documented outcomes.
Experience
Work history, roles, and key accomplishments
Remote Scheduling Coordinator
Tasty Media LLC
May 2024 - May 2026 (2 years)
Managed scheduling calendars for 20+ client accounts daily, coordinating monthly publishing schedules and deadlines. Maintained scheduling records in Google Sheets and Google Workspace while managing multiple concurrent priorities.
Technical Support Representative
Teleperformance Philippines
Aug 2023 - May 2024 (9 months)
Handled an average of 25 customer cases daily, resolving approximately 18 during the initial call and coordinating technician visits when needed. Diagnosed technical issues through phone support and provided step-by-step troubleshooting based on documented procedures.
Collections Officer / Patient Information Intake
Rivers Professionals Recruitment and Charting Services, Inc.
Jul 2022 - Jul 2023 (1 year)
Processed patient information for an average of 8 patients daily, entering demographic and visit details into Rivers EMR. Coordinated with healthcare agencies to collect 20–30 invoices weekly for nurse visits and supporting documentation.
Education
Degrees, certifications, and relevant coursework
City of Malabon University
Bachelor of Science, Management Accounting
Pursued a Bachelor of Science in Management Accounting but did not complete the first year, first semester.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring John Riel?
You can contact John Riel and 90k+ other talented remote workers on Himalayas.
Message John RielGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
