Open to opportunities

John Mulvey

@johnmulvey

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Results-driven HR professional with expertise in compliance and safety.

United States

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What I'm looking for

I am looking for a role that fosters a positive work culture and offers opportunities for strategic impact and professional growth.

As a results-driven professional, I bring extensive experience in managing high-stakes HR, trust & safety, and employee relations incidents. My expertise lies in leading cross-functional teams to resolve escalated issues, mitigate legal risks, and ensure compliance with employment laws and safety regulations. I have a proven track record of tackling complex legal complaints while fostering a positive and compliant work environment.

In my current role as Senior Manager of Employment Programs at HireArt, I oversee and optimize employment programs, ensuring alignment with company objectives and regulatory standards. I have successfully developed and executed quality assurance programs, reduced legal risks, and improved operational efficiency through strategic initiatives. My commitment to enhancing employee relations and compliance has been instrumental in achieving key performance indicators and driving improvements across various operational workflows.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager – Employment Programs

Current

HireArt Inc.

Jan 2023 - Present (2 years 5 months)

Oversee and optimize employment programs, ensuring alignment with company objectives and regulatory standards. Lead cross-functional initiatives to achieve KPIs, mitigate risks, and enhance processes for a positive workplace environment.

HR Management Compliance Risk Mitigation Team Leadership Incident Management Process Optimization Employee Relations Quality Assurance Zendesk Strategic Planning

Program Manager – Employee Relations

HireArt Inc.

Jan 2022 - Jan 2023 (1 year)

Devised employee relations programs to address workplace concerns and ensure compliance with employment laws. Managed investigations, accommodations, and leave requests while fostering a supportive work environment.

Employee Relations Compliance Management Incident Management HR Escalations FMLA ADA Team Leadership Risk Mitigation Support

Program Manager – Trust & Safety

Workrise

Jan 2021 - Jan 2022 (1 year)

Directed trust and safety initiatives for compliance with health, safety, and regulatory standards. Developed processes to manage incidents and uphold organizational integrity.

Trust and Safety Compliance Management Incident Management Process Development Risk Management Team Leadership Zendesk Regulatory

Team Lead – Safety

Ly Inc.

Jan 2018 - Feb 2021 (3 years 1 month)

Led safety operations by managing a team responsible for investigations and decision-making related to driver safety. Introduced processes for consistency and alignment with safety standards.

Team Leadership Investigation Decision Making Processes Process Improvement Performance Metrics Training Compliance Risk Mitigation

Sr. Specialist – Safety

Ly Inc.

Jan 2017 - Jan 2018 (1 year)

Supervised high-priority safety incidents by conducting investigations and collaborating with law enforcement. Managed safety projects and ensured adherence to safety standards.

Project Management Compliance Data Analysis Cross Functional Collaboration Risk Management KPI Tracking Incident Management

Trust & Safety Specialist

Ly Inc.

Jan 2016 - Jan 2017 (1 year)

Handled complex safety-related cases involving drivers and riders, ensuring swift resolution while maintaining company policies. Collaborated with teams to uphold safety standards.

Cross Functional Collaboration Risk Mitigation Communication Problem Solving Customer Support Regulatory Compliance