
Angel Cannon
@angelcannon
I lead employee relations, HR operations, and people-focused process improvements.
What I'm looking for
At LPL Financial, I advise leaders and employees across a 10,000-person organization on complex employee relations matters, workplace investigations, performance management, corrective action, and conflict resolution. I’m helping establish and scale a new Employee Relations model through workflow design, service delivery testing, and data-driven program improvements.
I’ve also led a six-person HR team supporting approximately 9,000 employees, managed escalated cases and separations, improved HR processes, and delivered workforce reporting for strategic decisions. I bring PHR certification and experience across HR operations, analytics, employee support, and people leadership.
Experience
Work history, roles, and key accomplishments
Advise leaders and employees on complex employee relations matters, lead confidential investigations, and partner with legal and HR teams. Spearheaded the pilot of a new Employee Relations model and contributed to policy development and process improvements.
Led a team of six HR professionals supporting approximately 9,000 employees. Managed escalated cases, separations, and severance administration, and implemented HR process improvements with senior leadership and legal.
Served as primary escalation point for employee and manager HR inquiries. Monitored team performance metrics, drove operational improvements, and assisted with recruiting, onboarding, and case management.
Provided HR support and policy guidance for approximately 4,000 employees. Managed employee lifecycle transactions and collaborated with HR Centers of Excellence to deliver consistent support.
Senior Customer Operations Specialist
Joerns Healthcare
Sep 2020 - Nov 2021 (1 year 2 months)
Managed key client relationships, daily operations, and issue resolution for high-value accounts. Coordinated customer communications, order management, reporting, and process audits.
Research Specialist
Background Investigation Bureau
Jun 2019 - May 2020 (11 months)
Conducted research, data verification, and public records analysis. Assisted with employee training and process documentation updates.
Education
Degrees, certifications, and relevant coursework
UNC Charlotte
Bachelor of Science, Health Systems Management
2015 - 2019
Grade: N/A
Activities and societies: N/A
Bachelor of Science degree from the University of North Carolina at Charlotte from 2015 to 2019.
HR Certification Institute
Professional in Human Resources (PHR), Human Resources
Professional in Human Resources (PHR) certification.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Skills
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