Leah Bliss

Trusted advisor to executives and legal counsel on sensitive HR matters with a record of delivering defensible outcomes, fostering engagement, and improving policy adherence.

Delivered Employee Relations leadership for a remote federal workforce, achieving measurable improvements in policy adherence and workplace climate. Directed over 100 disciplinary actions and investigations, ensuring fairness, compliance, and consistency. Partnered with internal counsel and HR teams on employee grievances and conflict mitigation, resulting in a 30% drop in case escalations.

Spearheaded strategic Employee Relations initiatives and resolved high-risk appeal cases for one of the nation’s largest healthcare systems. Managed a portfolio of over 500 ER cases, achieving resolution targets above 95% while maintaining legal defensibility and employee trust. Led the redesign of VA-wide performance management procedures and engagement strategies, created nationwide training, an

Processed over 300 personnel actions with 100% accuracy, introducing a document review protocol that improved audit outcomes. Improved personnel file processing time by 25% through workflow streamlining.

Led audit reconciliation for over 1,000 records, developing a tracking system that improved record accuracy and accountability. Enhanced deployment readiness by improving coordination of personnel actions under high operational tempo.

Focused on advanced business principles, leadership, and management strategies. Developed skills in strategic planning, financial analysis, and organizational behavior.

Studied core psychological theories, research methods, and human behavior. Gained understanding of cognitive processes, social psychology, and developmental stages.

Completed foundational coursework in business administration and applied science. Acquired practical skills in business operations, management, and relevant technologies.