John Miller Cordovilla
@johnmillercordovilla
Dedicated IT Support Specialist troubleshooting hardware, software, and network issues to keep systems secure and running fast.
What I'm looking for
I’m a Dedicated IT Support Specialist with a strong background in troubleshooting hardware, software, and network issues. I focus on providing technical assistance to end-users while maintaining system performance and ensuring data security. I’m known for clear communication and fast problem resolution.
As an MIS-IT Specialist / IT SUPPORT at STI College - Legazpi (10/2024 - Present), I resolve company IT infrastructure problems by fixing network problems and repairing IT hardware. I also perform network maintenance, assist with internal server and network vulnerability scans, and support an IT infrastructure team.
Before that, I built practical, hands-on experience in troubleshooting and repair through sales and computer support roles. At XtreamCode Computer Parts Trading and Orlink Computer Sales and Services, I sold computer parts while fixing and repairing computers and laptops and troubleshooting networks.
I also bring creative and customer-facing experience from earlier work as a Graphic Designer and Sales Representative. This background helps me connect technical solutions to real user needs, from clear explanations to dependable outcomes.
Experience
Work history, roles, and key accomplishments
MIS-IT Specialist
STI College Legazpi
Oct 2024 - Present (1 year 8 months)
Provided IT support by resolving company network and IT infrastructure issues, including repairing network problems and maintaining systems. Performed internal server and network vulnerability scans and supported an IT infrastructure team.
Graphic Designer
Bicol Shirts City
Apr 2022 - Mar 2023 (11 months)
Designed T-shirt graphics and created tarpaulin and souvenir designs for the brand. Produced visual assets based on customer and company design requirements.
Sales Technician
XtreamCode Computer Parts Trading
Dec 2021 - Feb 2022 (2 months)
Sold computer parts while diagnosing and repairing computers and laptops. Troubleshot customer network issues and supported day-to-day technical needs.
Sales Technician
Orlink Computer Sales and Services
Jan 2021 - Dec 2021 (11 months)
Sold computer parts and performed repairs for computers and laptops. Troubleshot network and software-related issues to restore customer systems and connectivity.
Sales Representative
Bicol Shirts City
May 2016 - Jan 2017 (8 months)
Sold T-shirts and promoted the company clothing brand. Assisted customers with product selections and supported daily sales activities.
Education
Degrees, certifications, and relevant coursework
FORBES COLLEGE LEGAZPI
Bachelor of Science in Information Technology, Information Technology
2024 -
Studying for a Bachelor of Science in Information Technology at FORBES College Legazpi starting June 2024.
AMA Computer College
TVL-ICT, ICT
2018 -
Completed TVL-ICT at AMA Computer College in Legazpi City starting April 2018.
Availability
Location
Authorized to work in
Social media
Job categories
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