Mark Santiago
@marksantiago1
Technical Support Specialist at Tagum Cooperative who supported staff with computer, software, and network issues.
PhilippinesWhat I'm looking for
At Tagum Cooperative, I provided IT support to staff, troubleshooting and maintaining hardware and software.
I also handled installation and configuration of computers, software, and network equipment, and supported day-to-day network and system operations.
At Butuan City School of Arts and Trades (BCSAT), I maintained school computers and provided IT support to teaching and non-teaching personnel.
My experience also includes supporting company computers and network needs at AVA Distribution Corporation and delivering technical support and repair services at DC Tech Micro Service Inc. I’m looking for a remote technical support role.
Experience
Work history, roles, and key accomplishments
IT Specialist II
Tagum Cooperative
Nov 2023 - Sep 2026 (2 years 10 months)
Provided IT support to staff, including hardware and software troubleshooting and maintenance. Handled installation and configuration of computers, software, and network equipment.
IT Staff
AVA Distribution Corporation
Jan 2022 - Dec 2022 (11 months)
Supported company computers, software, and network needs.
Technical Support
DC Tech Micro Service Inc.
Jan 2021 - Dec 2021 (11 months)
Delivered technical support and repair services to customers.
IT / Job Order
Butuan City School of Arts and Trades (BCSAT)
Jul 2016 - Jul 2019 (3 years)
Maintained school computers and provided IT support to teaching and non-teaching personnel.
Checker
Butuan City and Agusan del Norte
Jan 2010 - Dec 2016 (6 years 11 months)
Built customer-service and attention-to-detail skills.
Roving Merchandiser
Trade Marketing Solution Inc.
Jan 2014 - Dec 2014 (11 months)
Built customer-service and attention-to-detail skills.
Account Officer
MSU-IIT National Multipurpose Cooperative
Jan 2013 - Dec 2014 (1 year 11 months)
Built customer-service and attention-to-detail skills.
Education
Degrees, certifications, and relevant coursework
AMA Computer Learning Center College of Butuan
Bachelor of Science, Information Technology
2008 - 2013
Pursued a Bachelor of Science in Information Technology, gaining a strong foundation in IT support, networking, and software development.
Caraga State University
Training, Information and Communication Technology
2011 - 2011
Completed training in Information and Communication Technology.
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Job categories
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