JWJOHN DAVIN WOKOMA
@johndavinwokoma
Customer support specialist with expertise in trade finance and community safety.
NigeriaWhat I'm looking for
I am a dedicated customer support specialist with a strong background in trade finance and community moderation. My experience has equipped me with the skills to develop creative solutions for various challenges, ensuring trust and safety within the organizations I serve. I thrive in environments where I can leverage my problem-solving abilities and attention to detail to enhance customer experiences.
Throughout my career, I have successfully managed teams and coordinated events, demonstrating my ability to work collaboratively and lead effectively. My technical knowledge in GIS and industrial safety complements my customer support skills, allowing me to address complex issues with confidence. I am passionate about making meaningful contributions to my organization's mission and fostering a positive community atmosphere.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Universal Survey Services
Oct 2016 - Present (8 years 8 months)
In my role at Universal Survey Services, I focused on customer support and safety, ensuring that client needs were met and issues were resolved promptly.
Customer Support Specialist
GIS Hostesses Port Harcourt
Oct 2016 - Present (8 years 8 months)
As a Customer Support Specialist, I utilized my problem-solving abilities to address community challenges and ensure safety. My role involved managing customer inquiries and providing effective solutions.
Customer Support Specialist
Total 9ja
Oct 2016 - Present (8 years 8 months)
At Total 9ja, I provided customer support in trade finance, assisting clients with their inquiries and ensuring a high level of service.
Education
Degrees, certifications, and relevant coursework
Kenule Beeson Saro-Wiwa Polytechnic
Higher National Diploma, Customer Support
Rivers State University
National Diploma, Customer Support
Sacred Heart Seminary
WAEC
Birabi Memorial Grammar School
WAEC
Universal Primary Education
First School Leaving Certificate
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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