JOHN DAVIN WOKOMAJW
Open to opportunities

JOHN DAVIN WOKOMA

@johndavinwokoma

Customer support specialist with expertise in trade finance and community safety.

Nigeria

What I'm looking for

I am looking for a role that allows me to utilize my customer support skills while contributing to community safety and trust initiatives.

I am a dedicated customer support specialist with a strong background in trade finance and community moderation. My experience has equipped me with the skills to develop creative solutions for various challenges, ensuring trust and safety within the organizations I serve. I thrive in environments where I can leverage my problem-solving abilities and attention to detail to enhance customer experiences.

Throughout my career, I have successfully managed teams and coordinated events, demonstrating my ability to work collaboratively and lead effectively. My technical knowledge in GIS and industrial safety complements my customer support skills, allowing me to address complex issues with confidence. I am passionate about making meaningful contributions to my organization's mission and fostering a positive community atmosphere.

Experience

Work history, roles, and key accomplishments

US
Current

Customer Support Specialist

Universal Survey Services

Oct 2016 - Present (8 years 8 months)

In my role at Universal Survey Services, I focused on customer support and safety, ensuring that client needs were met and issues were resolved promptly.

GH
Current

Customer Support Specialist

GIS Hostesses Port Harcourt

Oct 2016 - Present (8 years 8 months)

As a Customer Support Specialist, I utilized my problem-solving abilities to address community challenges and ensure safety. My role involved managing customer inquiries and providing effective solutions.

T9
Current

Customer Support Specialist

Total 9ja

Oct 2016 - Present (8 years 8 months)

At Total 9ja, I provided customer support in trade finance, assisting clients with their inquiries and ensuring a high level of service.

Education

Degrees, certifications, and relevant coursework

KP

Kenule Beeson Saro-Wiwa Polytechnic

Higher National Diploma, Customer Support

RU

Rivers State University

National Diploma, Customer Support

SS

Sacred Heart Seminary

WAEC

BS

Birabi Memorial Grammar School

WAEC

UE

Universal Primary Education

First School Leaving Certificate

Tech stack

Software and tools used professionally

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JOHN DAVIN WOKOMA - Customer Support Specialist - Universal Survey Services | Himalayas