Open to opportunities

john choplin

@johnchoplin

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Senior Operations Specialist aligning sales strategy with operational discipline to protect revenue.

United States

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What I'm looking for

I’m looking for a supportive, high-impact remote team where I can apply process integrity, protect revenue through operational discipline, and advocate for strong team execution in sales and contract workflows.

I bridge 30+ years of retail and management leadership into Contract Services and Sales Support, bringing order to high-pressure environments. I’m focused on aligning front-line sales strategy with the operational discipline needed to protect revenue.

My impact is operational and measurable: I engineered pre-audit workflows that reduced sales team contract review requirements by 50%. I also personally resolved 200+ complex cases while managing a continuous influx of daily assignments.

I’ve built teams and execution routines for long-term reliability—backed by 20 years of management experience centered on sales execution and unwavering customer service. I’m now looking to bring that process integrity and team advocacy into a supportive, high-impact remote team.

Experience

Work history, roles, and key accomplishments

Senior Contract Renewal Specialist

Invenco by GVR

Jul 2024 - Jun 2026 (1 year 11 months)

Supported senior-level contract renewals with a focus on sales support operations and operational discipline. Engineered pre-audit workflows that reduced sales team contract review requirements by 50% and resolved 200+ complex cases while managing daily assignments.

Sales Operations Time Management Customer Service Customer service management Team Building

Sales And Service Specialist

Gilbarco Veeder-Root

Mar 2021 - Jul 2024 (3 years 4 months)

Provided sales and service support with an emphasis on customer service and sales execution. Supported sales growth through sales operations and time-managed daily responsibilities.

Sales Growth Sales Operations Sales Time Management Customer Service Team Building Direct Sales

Delivery Driver

336 express

Sep 2020 - Mar 2021 (6 months)

Handled delivery driving responsibilities with an emphasis on timely execution and team coordination.

Time Management Team Building

Store Manager

GameStop

Jan 2002 - Mar 2020 (18 years 2 months)

Led store operations and day-to-day sales execution, with a focus on training, customer service, and team performance. Managed business operations and supported opening new locations.