Johanna Sema

I am an executive assistant, client success and recruitment professional with over 10 years of experience across customer service, executive support, recruitment coordination, and remote team operations. I focus on building strong candidate and client relationships to drive successful placements and long-term engagement.

I have coordinated end-to-end hiring processes, drafted contracts and offer letters, and supported candidates during onboarding and post-placement check-ins using tools such as DocuSign and Google Workspace. I regularly liaise with Customer Success teams to resolve candidate concerns and advocate for their needs.

My background includes supporting business development through lead generation and B2B outreach, maintaining CRM records in HubSpot and Zoho, and creating client-facing materials and internal documentation. I manage workflows and communication across distributed teams with platforms such as Airtable, Trello, Monday.com, Slack, and Zoom.

I deliver organized, detail-oriented support for recruitment, onboarding, and operations while prioritizing stakeholder coordination, documentation, and timely follow-through on business priorities.