Ameera Bapoo

Provided comprehensive virtual and operational support to the Director, managing calendars, inboxes, and travel arrangements. Handled customer communications, invoicing queries, and service coordination while overseeing remote teams and compliance processes. Streamlined workflows across HR, finance, and supply chain functions.

Managed support for over 100 international and local staff in a call center environment, resolving escalations related to payroll, system access, and onboarding. Facilitated travel arrangements and provided repatriation support for international employees.

Provided HR and administrative support to global talent, managing contracts and onboarding for over 500 technical staff. Streamlined communications and resource planning across ECOWAS and SADC regions.

Led internal recruitment and HR support during a merger and acquisition, focusing on various departments to ensure a smooth transition and integration of staff.

Focused on disability and special-needs recruitment for Coca-Cola SA, conducting full-cycle recruitment and liaising with agencies to fulfill staffing needs.

Delivered customer support during recruitment drives and graduate program rollouts, managing candidate databases and ensuring compliance with HR policies.

Managed a learnership project involving 170 learners and 20 staff, overseeing HR functions, training, and development, while implementing policies and tracking performance.

Conducted interviews and managed graduate program recruitment for banking and public clients, delivering presentations and facilitating candidate engagement.