Joanna Löfqvist

Provided English–Swedish translation, localization and proofreading for websites, apps, e-commerce, short novels and course material; contributed to LLM training, prompt engineering, evaluation and voice-over creation for clients including Corston Architectural Detail, GRW Brands and Investoo Ltd.

Translated website content and delivered customer support and onboarding for Swedish and UK customers; produced help articles and Loom videos and represented the company at London and Bologna expos for a hair and beauty SaaS.

Managed bookings, payments and guest check-ins while performing ad-hoc front-desk duties to maintain service standards.

Supported the Regional Director and Sales Managers for ~50 stores in southern Sweden with administrative tasks, travel planning, newsletters and presentation preparation.

Assisted dental technicians with order administration and dentist communications to ensure accurate fulfillment and workflow coordination.

Managed payments, closed tills and PDQ terminals, deposited daily takings and served VIP members and guests with discreet, accurate service.

Provided email, ticket and chat support and hosted chats for Swedish, Norwegian and Danish customers on a gambling platform offering slots and bingo.

Served VIP customers and members, handled payments and maintained high service standards in a private members' club.

Served hotel guests, handled payments and performed end-of-shift till and PDQ closures while maintaining guest service levels.