Soraia User
@soraiauser
AI language specialist and experienced events professional skilled in prompt engineering and operations.
PortugalWhat I'm looking for
I am an AI language specialist and experienced events and operations professional with a background in designing, testing and optimizing prompts for AI models in European Portuguese and English. I have applied prompt engineering techniques to improve model reasoning, created evaluation frameworks, and contributed to translation quality checks, bias detection and AI trainer tasks.
I also bring hands-on experience in event management, project coordination and customer support across destination weddings, tour operations and blockchain/iGaming sectors. I combine strong communication skills, multilingual fluency and proficiency with Microsoft Office, Google Workspace and project management tools to deliver reliable, organized results.
Experience
Work history, roles, and key accomplishments
AI Language Specialist
Outlier/Scale AI, Appen, Invisible Technologies, TELUS Inter
Mar 2024 - Present (1 year 6 months)
Designed, tested, and optimized prompts and evaluation frameworks for AI models in European Portuguese and English, improving accuracy, cultural relevance, and linguistic quality across translation, bias detection, and trainer tasks.
AI Language Specialist
Outlier/Scale AI/Appen/Invisible Technologies/TELUS Internat
Mar 2024 - Present (1 year 6 months)
Designed, tested, and optimized prompts and evaluation frameworks for AI models in European Portuguese and English, improving output accuracy, cultural relevance, and compliance across translation, bias detection, and trainer tasks.
Executive Assistant
Morazzo Destination Weddings
Mar 2022 - Dec 2023 (1 year 9 months)
Supported management and project coordination for destination weddings, overseeing event logistics, travel/accommodation, marketing support, and stakeholder/vendor management to ensure smooth execution.
Executive Assistant, Events & Marketing
Morazzo Destination Weddings
Mar 2022 - Dec 2023 (1 year 9 months)
Supported management and coordinated destination wedding projects, overseeing event logistics, travel/accommodation, vendor relations, and marketing activities to ensure successful execution.
Customer Service Agent
LIX Works / Bitsler
Jun 2021 - Mar 2022 (9 months)
Delivered customer support via chat and email for blockchain and iGaming products, resolving account, payment, KYC issues and analyzing/verifying blockchain transactions to improve user experience.
Event Manager
White Impact – Algarve Wedding Planners
Feb 2018 - Feb 2020 (2 years)
Managed destination wedding planning and execution, coordinating logistics, negotiating vendor contracts, and administering budgets to deliver events on time and within budget.
Project Manager
BUZZ DMC
May 2015 - Oct 2017 (2 years 5 months)
Managed tour operations projects by coordinating suppliers, tour operators, and clients while administering budgets and negotiating vendor contracts to deliver seamless travel experiences.
Project Manager, Tour Operations
BUZZ DMC
May 2015 - Oct 2017 (2 years 5 months)
Managed tour operation projects by coordinating suppliers, tour operators, and clients while administering budgets and negotiating vendor contracts to ensure profitable, timely deliveries.
Education
Degrees, certifications, and relevant coursework
UAUniversity of Algarve
Bachelor's degree, Tourism
Activities and societies: Travel Agency Internship – Eco Viagens e Turismo, Portimão
Completed a Bachelor's degree in Tourism at the University of Algarve, covering tourism management and industry practices.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
Skills
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